Quality Manager - Aerospace
Verity Integrated Systems
Job Description
Job Description
Job Title: Quality Manager – AS9100 Missile Systems & Defense Manufacturing Position Summary
We are seeking a hands-on Quality Manager to lead and maintain our AS9100-certified Quality Management System in support of missile systems and defense programs. This role is responsible for ensuring the highest levels of product integrity, reliability, and compliance for mission-critical and safety-critical components.
Operating within a small business environment, this position requires a balance of strategic leadership and direct, hands-on involvement in production, inspection, audits, and customer interaction. The ideal candidate understands the rigor of missile system requirements, including traceability, configuration control, and zero-defect expectations.
Key Responsibilities- Quality Management System (QMS) & Mission Assurance
- Own and maintain the AS9100 Rev D QMS with a focus on mission-critical reliability.
- Ensure compliance with DoD, FAR/DFARS, ITAR/EAR, and missile program-specific requirements.
- Promote a "zero-defect" and mission assurance mindset across the organization.
- Missile Systems Compliance & Risk Control
- Ensure strict adherence to requirements for Critical Safety Items (CSI) and Key Characteristics.
- Support configuration management and change control processes to prevent unauthorized deviations.
- Participate in risk management, failure analysis, and reliability assurance activities.
- Hands-On Production Quality
- Provide direct shop floor support including inspections, AS9102 First Article Inspections (FAI), and in-process verification.
- Ensure compliance with detailed engineering drawings, specifications, and special process requirements.
- Oversee nonconforming material control and support MRB activities in coordination with customers.
- Traceability & Documentation Control
- Maintain full material and process traceability from raw material through final delivery.
- Ensure compliance with serialization, lot control, and record retention requirements.
- Manage documentation packages (e.g., FAIRs, CoCs, test reports) to meet stringent customer expectations.
- Audits & Government Interface
- Lead internal audits and coordinate external audits (AS9100, DCMA, prime/sub contractors).
- Act as the primary quality interface with DCMA, DoD representatives, and other contractors.
- Ensure continuous audit readiness with minimal operational disruption.
- Corrective Action & Failure Analysis
- Lead root cause analysis using structured methodologies (8D, 5 Whys, Fishbone).
- Manage CAPA, customer complaints, and Supplier Corrective Action Requests (SCARs).
- Support failure investigations and containment for mission-critical nonconformances.
- Supplier Quality Management
- Manage Approved Supplier List (ASL) with strict flow-down of missile system requirements.
- Conduct supplier audits and ensure compliance with special processes (e.g., NADCAP).
- Monitor supplier performance and drive corrective actions as needed.
- Continuous Improvement
- Implement practical, scalable improvements aligned with small business operations.
- Drive improvements in quality, reliability, and on-time delivery without adding unnecessary complexity.
- Track and report key metrics tied to mission readiness and customer satisfaction.
- Education
- Bachelor's degree in Engineering, Quality, or related field (or equivalent experience)
- Experience
- Ability to obtain and maintain a Security Clearance
- 8+ years of quality experience in aerospace/defense manufacturing
- Direct experience supporting missile systems or similar high-reliability defense programs strongly preferred
- Strong working knowledge of AS9100 Rev D
- Experience with defense compliance (FAR/DFARS, ITAR/EAR, DCMA oversight)
- Certifications (Preferred)
- AS9100 Lead Auditor or Internal Auditor
- ASQ Certified Quality Manager (CQM) or Certified Quality Engineer (CQE)
- Lean Six Sigma (Green or Black Belt)
- Deep understanding of mission-critical quality and "zero defect" expectations
- Strong knowledge of traceability, configuration control, and documentation rigor
- Experience with Critical Safety Items (CSI) and key characteristic control
- Hands-on problem solver with urgency and attention to detail
- Ability to operate effectively in a small, fast-paced environment
- Strong communication skills with government, primes, and internal teams
- Combination of office and production floor
- High interaction with engineering, production, and leadership
- Regular interaction with customer and government quality representatives
- Direct impact on mission-critical missile systems and national defense programs
- High-visibility role with exposure to major defense primes and government agencies
- Opportunity to shape and scale a quality system in a growing defense-focused small business
- Broad, hands-on responsibility across all aspects of quality and compliance
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