Customer-Centric Help Desk Technician (Tier 1/2)
Institute for Community Living , Inc.
The Help Desk Technician at Institute for Community Living Inc. provides Tier 1 and 2 support by phone, in person, and through remote tools to staff across the New York City area. You will follow procedures to resolve requests and provision IT equipment for staff.
You will perform standard Active Directory management tasks, maintain asset records, and participate in an on-call after-hours rotation while staying current with technology trends and collaborating with a team.
#J-18808-LjbffrVacancy posted 5 days ago
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