Remote Tier-1 Tech Support Engineer - Client-Facing
Exterro
Exterro Inc. is seeking a Technical Support Engineer (Tier 1) to join the Professional Services team. You will be client facing, support Fortune 1000 and Am Law 200 customers, and partner with Training, Sales and Engineering to ensure high-quality service and product releases. The role requires a Bachelor’s degree, 1–3 years of support experience, and the ability to work 6:00 AM to 3:00 PM ET. A Public Trust designation is required within 6–9 months. #J-18808-Ljbffr
- ...Tier 1 Support Engineer Location: Durham North Carolina (Hybrid / Remote) Employment Type: Full-Time Reports To: Tier 3 engineer / Engineering manager... ...and building long-term relationships with our clients. We're looking for a Tier 1 Support Engineer to...Remote workFull time
$70k - $80k
...IT Support Specialist Tier II (Client Facing)We are more than just a leading cloud and managed service provider—we're a growing community of tech enthusiasts dedicated to excellence and innovation. Our... ...team and work both onsite and remotely to support our client base....Remote work- ...IT Help Desk Technician Tier 1.5 (MSP)We are a veteran-owned provider... ...before they can impact our clients. We promote internal growth and... ...5 (MSP) to handle first level support and some level 2 support for... ...routers, firewalls, and security.Remote access solution implementation...Remote work
- ...Magna5 is seeking a Tier 1 Engineer for End User Support in a hybrid role, based near Fredericksburg, VA. This position supports Defense Industrial Base clients with remote and on-site tasks, including server, network, and cloud troubleshooting. You will collaborate...Remote work
- ...connect them with exceptional professionals for this role. The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale... ...team and collaborate cross-functionally, especially in a remote environment An excellent communicator, written and verbal...Remote work
- ...Customer Support Engineer - Level 1K Group Companies... ...Engineer - Level 1 sits on K Group's... ...delivery for our client base. The role is... ...responsibility than a tier-two queue with more... ...is a customer-facing role. Success is measured... ...SupportProvide remote support for...Remote workPermanent employmentWork experience placement
- ...Tier 1 Support TechnicianWe're seeking Tier 1 Support Technicians to provide remote customer support. This role is ideal for candidates who... ...in a high-volume, customer-facing support environment and are... ...company that serves thousands of clients across the globe. When you...Remote work
£49.77k - £78.21k per year
...issues and providing high-quality support to a diverse community of... ...seeking a motivated Support Engineer (Tier 1) to join our growing team of... .... You will serve as the face of the company for a large portion... ...for you and your family! Remote first company —most of our...Remote jobFull timeWork at officeHome officeFlexible hours$55k - $65k
...IT Helpdesk Technician Tier 1.5 We are a forward-thinking IT services... ...to delivering top-notch support to small and medium-sized businesses... .... We proudly serve a diverse client base, maintaining a steadfast... ...Responsibilities: Deliver remote help desk support and resolve...Remote workWork at office- ...Support Specialist Tier 1At Vitis Technologies, we believe that success lies in... ...As a Support Specialist Tier 1, you will work in an end-user... ...to provide comprehensive remote support for their technology... ...the following duties:Maintain client satisfaction through...Remote workFull timeMonday to Friday
- ...managed services provider Serves 1400+ clients nationwide About You: Service-first with... ...and accountable Responsibilities: Provide Tier 1 support via phone, email, chat Troubleshoot PCs,... ...requests Qualifications: 1-2 years tech support or customer service preferred Strong...Remote jobWork at officeShift work
- ...implementation to security services and helpdesk support. If you've got what it takes to excel in a... ...and application failures, ensuring our clients' operations run smoothly. You'll bring your Tier 1/Tier 2 phone and remote support expertise to the table, prioritizing...Remote workFull timeLocal area
$50k - $70k
...Service Desk Technician (Tier 1/2) – Allixo... ...site, with travel to client sites in Whatcom,... ...Type: Full-time, non-remote Pay: $50,000 – $7... ...needs a senior engineer. This role is... ...Enroll, configure and support Windows endpoints with... ...our clients face. We are seeking to...Remote workFull timeFor contractorsLocal area- ...provide world-class IT support to our prestigious clientele... ...for our government client and exhibit the... ...IMPACT Provide independent Tier 1 technical support to diagnose... ...articles and customer‑facing self‑service... ...for critical on‑site and remote personnel. Review ticket...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
- ...Services, Inc. is seeking a motivated IT Help Desk specialist to support end users in a Tier 1 capacity. You will diagnose and resolve common Windows,... ...AD issues, document actions, and communicate clearly with clients to set expectations. This role requires strong customer...Remote work
$40k - $45k
...About Darkhorse Tech Darkhorse Tech provides comprehensive... ...IT services to our clients including ongoing support (Managed Services), startup... ...offer in-person as well as remote support. About You Service... ...rotation schedule Perform Tier 1 troubleshooting,...Remote workFull timeWork at officeShift work- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers... ...test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted...Remote workLocal areaFlexible hoursNight shiftWeekend work
$50 - $60 per hour
...Tier 2 Systems & Network Engineer (MSP) Location: In-Person Company:... ...Services Provider (MSSP) supporting small and mid-sized... ...and maintain client environments. This role... ...connectivity issues remotely and onsite Participate... ...service and client-facing abilities...Remote workHourly payFull timeWork at officeMonday to Friday$21.75 - $25 per hour
...Business Solutions is looking for a Tier 1 Support Technician to be the first point of contact for our clients’ IT needs. You’ll solve... ..., and learn from senior engineers as you grow your skills in a... ...email, the ticket portal and remote sessions. Triage, prioritize...Remote workFull timeWork from homeFlexible hours- ...role serves as the first line of IT support for associates globally, providing... ...support experience across our office and remote workforce. RESPONSIBILITIES... ..., accurate diagnosis — escalate to Tier 2 / Tier 3 when a fix is beyond Tier 1 scope; keep end users informed...Remote workWork at office
- ...Itechra Inc. is seeking an IT Support Engineer in Roseville, MN. The role provides onsite and remote technical support to businesses across the Twin Cities metro and... ...equipment, and deliver exceptional support to clients. Join a collaborative Support Desk team, help resolve...Remote work
- ...Veterans and Diverse Job Seekers is seeking a full-time Tier I Support Engineer with at least 2 years of hands-on desktop support experience, including O365 and client-facing work. You will provide phone and remote remediation for complex issues, troubleshoot across a...Remote workFull time
- ...and customer-focused Level 1 IT Support Engineer with at least 3 years of experience... ...site technical support at a client's production facility. This... ...bridges the gap between remote IT support and advanced IT... ...solving and supporting users face-to-face, we'd love to hear from...Remote workWork at officeRelocation
- ...Tier 2 Technician — Morgantown, WV (Hybrid... ...friendly service our clients count on every day.... ...of our technical support operations — handling... ...the scope of Tier 1, diving deep into... ...This is a fully remote position based out... ...time, some client-facing, on-site visits will...Remote workFull timeWork from home
- ...Certified Aviation Services, LLC is seeking a dependable Tier 1 IT Help Desk Technician for on-site support across multiple states. You will troubleshoot Windows... ..., printers, and common software, using RMM and remote tools, with a focus on clear end-user communication and...Remote work
- ...Tier 1 Support TechnicianWe're hiring a Tier 1 Support Technician to join our fast-paced Managed... ...'ll be the first point of contact for clients—answering support calls, chats, and emails... ...2 PTO days + 13 paid holidays annually1 remote work day per week (after training)...Remote work
- ...Tier 1 Support AnalystOur client is looking for a computer support professional for all of the core business units. This includes hardware problems... ...printing problems, and functionality questions. Support is done remotely via remote control software and over the phone 100% of...Remote workWork at office
$70k - $85k
...The Support Engineer (Tier 2) resolves escalated technical and functional issues for Surgimate clients. This role picks up tickets that move beyond first... .... Working Conditions Remote-first role with occasional... ...for SurgiGive (volunteering 1), Birthday Celebration (1)...Remote workFull time$32.47 per hour
...Tier 1 Helpdesk AnalystArlington, VAAre you ready... ...Intelligence & Operations Support (MIOS) could be the... ...services, software systems engineering, and/or applications... ....Provide local and remote Technical Support Services... ...with our clients, our team members, and...Remote workWork at officeLocal area- ...Tier 1 Technical Support SpecialistWe're a growing Managed Services Provider (MSP... ...doing what we love. Are you a tech-savvy problem solver with a... ...this role, you will assist clients by troubleshooting and resolving... ...system issues via phone or remote access. You'll play a key...Remote workFlexible hours
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