Tier 1 IT Engineer - Defense Sector Support (Hybrid/Remote)
Magna5 MS LLC
Magna5 is seeking a Tier 1 Engineer for End User Support in a hybrid role, based near Fredericksburg, VA. This position supports Defense Industrial Base clients with remote and on-site tasks, including server, network, and cloud troubleshooting.
You will collaborate with teammates to diagnose issues, document resolutions, and maintain customer satisfaction. The role emphasizes security-conscious service delivery within a DIB context, requiring strong attendance, independence, and a
#J-18808-Ljbffr- ...Title: Tier 1 Engineer, End User Support This is a hybrid position. Must be eligible to work in... ...a portfolio of managed IT services, including network... ...As a member of the Defense Sector team, a Tier 1 Engineer... ...Desire to help others Remote troubleshooting of...Remote workWork at officeLocal areaWork from homeFlexible hours
- ...role serves as the first line of IT support for associates globally, providing... ...experience across our office and remote workforce. RESPONSIBILITIES... ...accurate diagnosis — escalate to Tier 2 / Tier 3 when a fix is beyond Tier 1 scope; keep end users informed throughout...Remote workWork at office
- ...Job Description Tier 1 Support Engineer \n \n Location: Durham North Carolina (Hybrid / Remote) \n Employment Type: Full-Time \n \n Reports To: Tier 3 engineer... ...Managed Service Provider (MSP) delivering IT support, network management, and cybersecurity...Remote workFull time
- ...is seeking a Helpdesk Technician (Tier 1 & Tier 2) to provide exceptional technical support across the organization. This... ...troubleshooting and resolving issues in a hybrid Windows, Linux, and cloud-based... ...ideal candidate has 2+ years in IT support, strong troubleshooting...Suggested
- ...Description Job Title: Support Analyst (Tier 1 Service Desk – Hybrid must come into Los Angeles... ...resolution ~ Familiarity with IT Service Management (ITSM)... ...or public-sector environments Experience... ...Environment Primarily remote role Must be available...Remote workWork at officeLocal areaWeekend work
- ...for a Service Desk specialist to provide tier 1 phone support to State employees and some public callers. This hybrid role involves remote work with required on-site presence in Augusta... ...strong customer service skills and basic IT knowledge, with the ability to document...Remote workWork at office
- ...IT Help Desk Technician Tier 1.5 (MSP)We are a veteran-owned provider of Managed IT Services and proactive... ...Tier 1.5 (MSP) to handle first level support and some level 2 support for... ...connectivity, routers, firewalls, and security.Remote access solution implementation and...Remote work
- ...Exterro Inc. is seeking a Technical Support Engineer (Tier 1) to join the Professional Services team. You will be client facing, support Fortune 1000 and Am Law 200 customers, and partner with Training, Sales and Engineering to ensure high-quality service and product releases...Remote work
- ...exceptional professionals for this role. The Tier 1 Technical Support Engineer is a critical role in supporting our... ...cross-functionally, especially in a remote environment An excellent communicator... ...1–2 years of experience in IT Support / Helpdesk / Infrastructure support...Remote work
$55k - $65k
...IT Helpdesk Technician Tier 1.5We are a forward-thinking IT services provider committed to delivering top-notch support to small and medium-sized businesses. Founded by an experienced service... ...you!Key Responsibilities:Deliver remote help desk support and resolve client...Remote workWork at office$65k - $80k
...Job Description Tier 2 Support Engineer (MSP) – Hybrid \n Location: Manhattan, New York (Chelsea) \n Work... ...: Hybrid – 3 Days Onsite / 2 Days Remote \n Salary: $65,000–$80,000 Annually... ...n This opportunity is ideal for an IT professional with hands-on MSP...Remote workFull timeWork at officeWork from homeMonday to FridayFlexible hours2 days per week3 days per week- ...Certified Aviation Services, LLC is seeking a dependable Tier 1 IT Help Desk Technician for on-site support across multiple states. You will troubleshoot Windows... ..., printers, and common software, using RMM and remote tools, with a focus on clear end-user communication and...Remote work
$24 - $26 per hour
...our customers to make IT effortless so they can... ...on their business. As a Hybrid Managed Services Provider... ..., we deliver and fully support secure cloud solutions... ...mentorship and training to Tier 1 Analysts, managing... ...View Terrace, CA ~1 day remote Schedule:Monday –...Remote workHourly payWork at officeMonday to Friday2 days per week$62k
...use Keyword for Remote Positions) Select... ...and mission IT; electronic warfare... ..., reverse engineering, software and hardware... ...enable us to support sensitive missions... ...of national defense – the data evolution... ...alongside top-tier cyber professionals... ...may also call 1-(***) ***-**** for...Remote workFull timeContract workWork experience placementLocal areaWorldwideShift work- ...Office is seeking a Tier2 Support Analyst to handle escalated... ...VMware. You will mentor Tier 1, manage ticket workflows,... ...customer service, 3–7 years in IT/MSP, and relevant... ...certifications. The position offers a hybrid schedule with on-site and remote work options and growth...Remote workWork at office
- ...Tier 1 Technical Support SpecialistWe're a growing Managed Services Provider (MSP... ...supporting credit unions with their IT needs. Our mission? To keep... ...system issues via phone or remote access. You'll play a key... ...support.Flexible hybrid work schedule with a mix of...Remote workFlexible hours
$24 - $26 per hour
...Tier 2 Support AnalystEffortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a... ...and training to Tier 1 Analysts, managing... ...Experience with RMM (Remote Management & Monitoring...Remote workWork at officeMonday to Friday2 days per week$22 per hour
# Tier 1/2 Service Desk Analyst (Managed Service)Apply... ...and advanced technical support for client's users and... ..., VPN connectivity, remote access, and application... ...enterprise Service Desk or IT support environment*... ...supporting government or public-sector environments*...Remote workHourly payContract workShift work- ...Title Global Tier 1 Service Desk Technician... ...and defense, intelligence,... ...deliver high-end engineering, science, technology... ..., and mission support solutions. From... .... We are IT We are strategic... ...Familiarity with remote support tools and... ...Requirements Remote, hybrid, or office-...Remote workTemporary workWork at officeLocal areaRelocation packageFlexible hoursShift workNight shift
- ...We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first... ...Experience ~ Basic knowledge of Windows OS, Office 365, remote support tools ~ Experience using ITSM tools (e.g., ConnectWise...Remote workWork at officeShift work
- ...Products in Huntersville, NC seeks an IT Support Specialist (Tier 1) to be the first point of contact... ...offboarding, and provide hands-on and remote support across a multi-warehouse environment... ..., collaboration with Security, Engineering, and Operations, and documentation of...Remote work
- ...is recruiting a Help Desk Specialist I – Tier 1 for the CBP Technology Service Desk. This role delivers first-line IT support to CBP employees and contractors, handling... ...resets, and basic troubleshooting from a remote/onsite hybrid setting. The ideal candidate has 1+...Remote workFor contractorsRotating shift
- ...Support Specialist Tier 1At Vitis Technologies, we believe that success lies in delivering... ...As a Support Specialist Tier 1, you will work in an end-... ...to provide comprehensive remote support for their technology... ...years' experience working with IT service management,...Remote workFull timeMonday to Friday
- ...Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR... ...be responsible for providing frontline remote assistance, diagnosing initial technical... ...desk technician has the possibility of a hybrid-remote work role. This is a full-time...Remote workFull timeCasual workFlexible hoursNight shift
- ...Join Our IT Consulting TeamLooking to join a dynamic team in the heart of the... ...implementation to security services and helpdesk support. If you've got what it takes to excel... ...run smoothly. You'll bring your Tier 1/Tier 2 phone and remote support expertise to the table,...Remote workFull timeLocal area
- ...IT Support Specialist - Tier 1Tri Delta is seeking a front-line, helpdesk IT Support Specialist to join... ...adept technical knowledge to provide Tier 1 level technical support to Tri Delta'... ...dynamic team environment.The role is remote eligible. Candidates must be...Remote workTemporary workLocal area
- ...All Information Services, Inc. is seeking a motivated IT Help Desk specialist to support end users in a Tier 1 capacity. You will diagnose and resolve common Windows, MS 365, and AD issues, document actions, and communicate clearly with clients to set expectations....Remote work
$66k - $82k
...Desk Technician (Tier 1) role at Nebius Get... ...leaders and engineers in the field. Where... ...Technician to join our IT team. This... ...providing first‑level support for end‑user IT issues... ...welcome to work remotely in the USA. Responsibilities... ...within Nebius. Hybrid working...Remote workTemporary workWork at officeImmediate start- ...Hybrid WFH Tier 2 IT Managed Services EngineerWe are a growing, highly customer... ...Tier 2 IT Managed Services Engineer to help us continue to... ...Engineer will be responsible for supporting clients as a member of our high... ...escalations from tier 1 help deskImage, install and...Work at office
$24 - $33 per hour
...the aerospace and defense sector and other highly regulated... ...a Production Support Analyst who enjoys... ...role provides Tier 1 support for Maintenix... ..., aircraft or engine maintenance data,... ...Conditions This is a hybrid position based in... ...or approved remote environment and may...Remote workHourly payFull timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 1 IT Engineer - Defense Sector Support (Hybrid/Remote). Be the first to apply!
- database support engineer United States
- senior application support engineer United States
- IT data engineer United States
- lead support engineer United States
- IT software developer United States
- linux support engineer United States
- junior application support engineer United States
- remote support engineer United States
- it communications engineer United States
- IT engineer United States




