Patient Services Representative

Patient Services Representative

Location: Los Angeles, CA 90048

Duration: 13 Weeks

Notes: Float Location: Los Feliz OBGYN Shift: 8-hour shift between 6:00 AM 6:00 PM, with occasional Saturdays required

Required Qualifications:

• High School Diploma or GED
• Experience with medical insurance, referral processes, and benefit plans
• Minimum of 1 year of recent experience in an outpatient clinic or medical office setting
• Ability to read, comprehend, and respond accurately to detailed oral and written instructions

Preferred Qualifications:

• 2+ years of recent experience as a Patient Service Representative
• Experience with CS-Link/Epic electronic medical record systems
• Understanding of medical terminology

Job Duties:

• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient and provider correspondence
• Explain policies, procedures, and services to patients
• Maintain a clean and sanitized workspace following department guidelines

Note: This job description reflects the primary duties and responsibilities of the position but is not exhaustive. Other duties may be assigned at any time with or without notice.