Interpreter - Cantonese

Job Description

Job Description

Role Summary

The Medical Interpreter / Translator plays a vital role in ensuring clear, accurate, and culturally sensitive communication between patients, caregivers, and healthcare professionals. Under the direction and supervision of program leadership, this position provides high-quality interpretation and translation services that support patient understanding, access to care, and positive healthcare experiences. This role is ideal for a bilingual professional who is passionate about supporting older adults, values inclusivity, and thrives in a collaborative healthcare environment.

Duties

• Provide professional interpretation services, including the use of appropriate medical terminology, for patients and staff as needed.

• Translate non-legally binding documents such as training materials, medical appointment information, and patient communications.

• Work directly with team members and patients to support effective communication across care settings.

• Coordinate and manage scheduling to provide interpretation services at multiple center locations.

• Fulfill all administrative responsibilities, including documentation, recordkeeping, participation in meetings, and completion of satisfaction surveys.

• Demonstrate professionalism, discretion, and respect for patient health information at all times.

• Perform other reasonably related duties as assigned.

Required Qualifications

• Bilingual proficiency (verbal and written) in English or Cantonese.

• English fluency (verbal and written) required.

• Interest in, experience with, or demonstrated ability to work with elderly populations.

• Ability to work effectively within a diverse, collaborative team environment.

• Professional, flexible, and resourceful approach to work.

• Strong commitment to confidentiality and respect for patient health information.

• Cultural sensitivity and awareness when working with diverse populations.

• Computer literacy and the ability to use standard office and documentation tools.

• Ability and willingness to travel to different center locations as needed.

Desired Qualifications

• Certification in healthcare interpretation is preferred.

• Prior experience providing interpretation or translation services in a healthcare or community-based setting.

• Experience working with the senior population.

Location & Work Type

• On-site role

• Monday - Friday 8:00 AM - 3:00 PM