Receptionist - Part Time

Receptionist - Part TimeRice Estate - Columbia, SC 29203DescriptionJob Summary:The Receptionist serves as the first point of contact for the facility, providing courteous and professional customer service to residents, families, visitors, vendors, and staff. This position is responsible for managing incoming calls, greeting visitors, and providing clerical and administrative support to facility leadership while maintaining a welcoming and organized front desk environment.Duties and Responsibilities:Front Desk & Telephone Operations – 35%Answer and route incoming telephone calls promptly and professionallyGreet residents, families, visitors, and vendors and direct them appropriatelyMaintain a friendly, calm, and professional demeanor at all timesCustomer Service & Visitor Relations – 25%Provide exceptional customer service with compassion and empathyAssist visitors with questions and basic informationMaintain a neat, organized, and welcoming lobby and reception areaAdministrative & Clerical Support – 25%Provide clerical assistance to the Administrator and management staff as requestedPerform typing, copying, faxing, filing, and other office tasksDistribute mail, paychecks, meal tickets, and other materials as directedForward mail for former residents according to facility proceduresCompliance & Training – 10%Follow all HIPAA privacy regulations and maintain confidentiality of resident and staff informationAttend all mandatory in-services, meetings, and training sessionsOther Duties as Assigned – 5%Qualifications:Education: High school diploma or equivalent.Experience: Prior experience in a receptionist or clerical role preferred, especially in healthcare settings.Skills: Excellent communication and customer service skills. Strong organizational and multitasking abilities. Proficiency in basic office software.Physical Requirements:Ability to sit, stand, and walk for extended periods.Ability to perform repetitive tasks and physical activities, such as bending, kneeling, and reaching.Ability to lift up to 10 pounds. Lutheran Homes of South Carolina