Senior Enterprise Tools Administrator

The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) is seeking a Senior Enterprise Tools Administrator to support and maintain a wide array of agency‑wide systems, applications, and tools. The focus will be on IBM Rational ClearCase, IBM Rational Application Developer, OpenText Application Quality Management (AQM, formerly ALM/Quality Center), and UFT One. The role reports to the manager of Enterprise Systems and requires a highly motivated individual who can work autonomously, communicate effectively, and prioritize and manage multiple tasks and projects concurrently. Responsibilities include providing off‑hours coverage for planned system and application upgrades and participating in the troubleshooting of critical production incidents with 24x7 availability. Primary Responsibilities ClearCase: VOB and view creation, branch setup, server administration, user administration and permissions, task scheduling, desktop and remote client installation/support, production support, user support, configuration and troubleshooting. Experience with upgrades, server migrations (VOBs, Views, Registry, Licensing), and related maintenance activities is highly desirable. Rational Application Developer: Software installation (RAD, WebSphere, Liberty), administration, configuration, and troubleshooting. Application Quality Management (AQM): Application administration, environment refreshes, data archiving and purging, management of add‑ins, synchronization of test defects with other SDLC and change‑management tools, production support and troubleshooting. Experience with system upgrades and database migrations is a plus. UFT One: Application and user administration, client installation, licensing, and maintenance of automated installation and upgrade scripts. Required Skills & Experience Bachelor's Degree in Computer Science or a related technical field. Minimum 10 years of experience managing and administering enterprise tools and applications. Strong scripting skills, including batch scripting and Perl scripting. Solid understanding of the Software Development Lifecycle (SDLC) and Software Configuration Management (SCM). Strong knowledge of the Windows operating system. Experience with Microsoft SQL Server databases. Experience with implementation and configuration of SSL certificates. Familiarity with the IBM Rational ClearQuest SDLC application. Familiarity with Linux operating systems. Any Kubernetes/OpenShift/Containerization knowledge or experience is a plus. Additional Qualifications Ability to manage multiple projects and tasks concurrently and prioritize work based on criticality. Strong problem‑solving (analytical and diagnostic) skills. Excellent oral and written communication. Strong interpersonal skills and the ability to work well in a team environment. Proven ability to provide high‑quality customer support to a broad user base. Additional Information: The City of New York offers a comprehensive set of benefits, including health insurance, pension plan, Deferred Compensation Plan (457, 401(k), and Roth IRA options), pre‑tax commuter benefit program, pre‑tax Flexible Spending Accounts, and additional benefits such as prescription drug coverage, dental benefits, and vision care benefits. Benefits are also available through District Council 37 – Local 2627. Hours/Shift: 35 hours weekly/day. Work Location: 5 Manhattan West, New York, NY. Salary: $75,000 – $145,000. Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Residency Requirement: New York City residency is not required for this position. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr City of New York