Application Engineer
Software Technology Inc
Application Engineer - HSE
Conducts initial triage and impact analysis of incidents preventing business operations. Debugs to find and fix errors, applies basic programming concepts/patterns, can decipher error messages, and has some experience in low code programming. Performs analysis and configuration of systems and associated peripheral/feeder systems supporting the business. Reimagines business processes to simplify operational support. Works with a group of offshore and onshore members to deliver critical changes, support critical IT Plans. Supports Operational Excellence objectives for overall system reliability, security, availability, responsiveness, effectiveness, and operational costs. Monitors and adheres to service level performance metrics. Promotes and improves system quality assurance processes and applies application and infrastructure changes to eliminate future incidents. Performs RCA’s for problem resolution of various production related issues. Gathers business requirements and translates business needs into fit-for-purpose actionable plans based on clarity and rational decision criteria. Supports the functional business design, concepts and capabilities of the business system components and associated peripheral/feeder systems. Configures software and applies simple code changes to improve business processes and increase business value of systems. Collaborates with business partners and team members to assess impact, develop functional specifications, and test requirements. Manages end to end test execution cycles to validate changes and minimize risk. Plans and executes security access provisioning, software installation/upgrades, tools release upgrades. Works on key projects and digital innovation initiatives following agile principles Scaled Agile Framework. Works within an Agile team (Scrum, Kanban) and will use SAFe principles and patterns in delivering value to the enterprise. May be asked to play the Product Owner role as knowledge and experience deepen, primarily responsible for working closely with Product Managers to understand the backlog, defining user stories for the team, and prioritizing the team backlog; ensures smooth execution of commitments and technical integrity of the solution.
Part of a team that will align and collaborate with counterpart teams in other regions – India or Buenos Aires. Provides application services to multiple business units and corporate functions across the HSE Platform (Environmental & Sustainability, Workforce Safety, Risk Management, Occupational Hygiene).
Technical-Functional Breadth and Depth: BS in Computer Science, Management Information Systems, Computer Engineer or related fields or equivalent experience. Fundamental skills in scripting, coding and automation in applicable languages. Proficient in relational database concepts and can apply knowledge of an object-oriented program. Knowledge of security/access control design and assess feasibility of technical/ security changes and their impact. Knowledge of system integration and APIs across platforms. Knowledge of Azure Functions / CICD pipelines. Basic skills in REST / SOAP APIs, test links with postman, and publish. Proficient in requirement spec, design, unit/functional test, acceptance tests. Experience in Scaled Agile Framework, Scrum, and DevOps processes and tools would be a plus. Knowledge of Chevron business domains (goals and objectives, environment, functions, value streams, key performance indicators, vocabulary, and work processes). Experience in providing support services to Chevron operating companies and business units. Understands how IT delivers value to the enterprise and can bridge communications between IT and business partners effectively. Leadership: Be comfortable driving discussions clearly with a wide range of partners and levels of the organization. Ability to plan, organize, coordinate work activities across multiple teams and be successful at meeting deadlines and keeping projects on time, driving towards a common goal and alignment with key strategies. Manage tasks that span support groups, end users and vendors resources.
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