Client Manager

Client Manager

At Gallagher, we're looking for someone who thrives on building strong relationships and delivering exceptional service. As a Client Manager, you'll manage a portfolio of accounts, ensuring our clients feel supported and valued. You'll work closely with our team to provide tailored insurance solutions that meet client needs while contributing to our shared goals.

How you'll make an impact:

• Build and maintain strong relationships with clients, understanding their unique needs.
• Lead the renewal process, collaborating with the production team to deliver timely and effective solutions.
• Identify opportunities to expand services and coverage, helping clients protect what matters most.
• Foster a culture of continuous improvement, ensuring we exceed client expectations every step of the way.

About you:

Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors: The ability to explain complex issues in simple terms, whether over the phone or in presentations. A proactive approach to identifying opportunities and driving results. A knack for building relationships and solving problems. A commitment to teamwork and collaboration. Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation and benefits: At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities and ongoing learning, a collaborative, people-first culture with accessible leadership, the opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).