Project Manager/Business Analyst

Project Manager/Business Analyst Location: Sacramento, CA Duration: 12+ months In-person interview & Onsite Role Required Skills & Exp: Exceptional customer service foundation and practice Ability to work in high pressure environment Prior experience in implementing M365 3+ years training experience 5+ years of implementing information technology projects and/or products 5+ years of business analysis and end-user interaction 3+ years of leading technology projects and/or product support Bachelors Degree a plus Experience with government processes a plus Responsibilities: Manage and organize high visibility projects Maintain and drive the project schedule Train users on software Develop project documentation including technical specifications and user guides Develop software test plans Conduct quality assurance testing for software systems Desired Skills & Exp: Must present well and communicate in a professional manner even in high stress situations Able to facilitate meetings Able to establish and meet deadlines Able to effectively communicate equally well with customers, technical staff, management and vendors Must have excellent oral and written skills Willing to learn new systems Willing to adapt to different management approaches #J-18808-Ljbffr