Clinic Office Specialist - FT - Days - DHR Gastro Institute (Travel Required)

Job Description US:TX:Edinburg | RMF CLINIC | Full Time Posted a week ago MISSION STATEMENT: Our Mission is to improve the well‑being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world‑class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence. POSITION SUMMARY: The Clinic Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care. Qualifications High School/GED preferred Position requires travel; valid driver’s license and vehicle insurance are required MOS certificate preferred or 2 years experience in a busy office practice in a front desk role Computer skills required with knowledge of Microsoft Office suite Good written and verbal communication skills required Bilingual – English/Spanish Minimum of two (2) years receptionist experience preferred in the medical industry or MD office setting Previous experience in a high‑traffic medical office setting is preferred Responsibilities Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices Works the reception desk, greeting and communicating with patients and providers Works in the call group area as needed Schedules, cancels and reschedules patient appointments Reminds patients of upcoming appointments and tracks missed appointments, no show and cancellations Answers multiple telephones and accurately documents messages Forwards telephone calls appropriately and follows up on return calls Checks in patients and properly documents registration Verifies insurance and patient demographics Authorizes procedures, visits or surgeries as needed Files or retrieves medical records and delivers to appropriate providers or departments as needed Files patient and administrative files Copies, scans and performs faxing duties Collects co‑pays and cash from patients; obtains authorization on credit cards Enters charges, payments and balances the day in the computer Provides excellent customer service to all DHR customers Other duties as assigned #J-18808-Ljbffr DHR Health