SUD Case Manager / Outreach Specialist

Position Title: Substance Use Disorder Case Manager / Outreach Specialist Department: Substance Use Disorder Reports To: Substance Use Disorder Program Director Status: Full-Time, Union Position Summary Clinica Romero’s Substance Use Disorder Case Manager will provide case management to Court/DCFS/Probation/Self‑Referred clients. Assist clients in meeting program goals and objectives, document progress, and facilitate group sessions as needed. Assist with outreach efforts and promote Drug and Alcohol Department Services to the community. Responsibilities Provide assessments, interventions, individual sessions, treatment plans, urine analysis screenings, intakes, case management, crisis intervention, level of care changes, justifications, and discharge summaries. Ensure all patient charts meet county and state requirements; meet timelines and document all services within 48 hours of service date. Recruit new clients in both youth and adult populations. Engage in field‑based outreach activities, including engagement with unhoused individuals and participation in external community outreach events as needed. Case manage/counsel both youths and adults with substance abuse problems. Maintain a substantial caseload and provide clients with quality service. Transport clients to and from program if needed. Attend meetings, community events, and outreach to ensure we meet capacity for specialty services. Complete a minimum of 20 billable hours per week, excluding group sessions. Submit billable hours and calendar weekly to Program Director/Quality Assurance Counselor to ensure billable outcomes are met. Perform other assigned duties. Qualifications Registered through CCAPP, CAADE, or qualifying certified body. Minimum one year of experience working in the field of addiction. Completed formal education in SUD. Highly motivated with good communication skills. Able to deliver strong, high‑energy outreach to the community. Ability to recruit new clients (adults and youth) to the agency. Understanding of the 12 Core Functions. Ability to write individual and group progress notes/treatment plans that meet county standards. Experience in group facilitation. Understanding of and experience with the recovery process, including the twelve‑step program(s). Experience observing drug testing of clients. Spanish bilingual is a plus. Proficient in Microsoft Office. Experience working with Drug Medi‑Cal clients (Adult and Youth) is a plus. Understanding of Drug Medi‑Cal requirements/process is a plus. #J-18808-Ljbffr Clínica Romero