Leasing & Experience Consultant

Job Type: Full-time About Prime Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well‑maintained homes with exceptional service and sought‑after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feel welcomed, valued, and set up to do their best work. Property Details Fountain Park & Villas, 214 units, located in Canoga Park, CA. Schedule Friday through Wednesday, off Thursday & Sunday, 9:00am–6:00pm. Target Pay $22.59 per hour + leasing commission. Role Overview As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents, working as a member of the on‑site property management team to provide excellent customer service and keep residents satisfied with their decision to live in a Prime Residential community. Who You Are Enthusiastic and personable, enjoys building and maintaining relationships. Passionate team player treating customer service as essential. Sales‑driven with a competitive streak and ability to close deals. Diligent, determined, punctual, and eager to grow a career in property management. Key Responsibilities Warmly greet prospects, determine their needs, and professionally present the community and amenities. Handle inquiries via phone, email, and text, providing efficient customer service. Conduct community tours and assist with lease applications and verifications. Research competitive properties and suggest innovative marketing ideas. Build and maintain relationships with residents through activities and communications. Organize and participate in resident functions and address resident concerns. Maintain office and community areas in pristine condition and assist with move‑in processes. Facilitate move‑in orientations and provide exceptional hospitality. Liaise between residents, service team members, and management. Promote community amenities and services, and manage resident inquiries. Complete lease and renewal paperwork efficiently. Update and maintain activity reports and resident records. Adhere to fair housing laws and company policies. Participate in training and ensure compliance with company standards. Requirements Experience in property management or sales preferred. Valid driver’s license for operating community vehicles and/or golf carts. Strong customer service experience. What We Offer Comprehensive medical, dental, and vision coverage, including a zero‑cost medical plan option. PTO plus company‑wide holidays, 2 floating holidays, a birthday day off, and a volunteering day off. Paid parental leave. 401(k) retirement plan with Roth option and company match. Tuition reimbursement for continuous learning. Exclusive housing discounts at Prime‑managed properties. Equal Opportunity Employment Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, will consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance. Salary Description $22.59 #J-18808-Ljbffr Prime Residential