Field Systems Engineer (Windows / Endpoint Support)

Lumen Solutions Group, Inc.

We are looking for a Field Systems Engineer (Windows / Endpoint Support) to support the deployment, configuration, and maintenance of Windows-based systems across operational environments. This role requires a hands-on professional who is comfortable working onsite at labs, depots, and onboard equipment locations, with frequent travel as needed.

Key Responsibilities

Perform system imaging, Windows OS installation , configuration, and patch management
Install and upgrade applications; perform drivers and BIOS updates
Install and configure SQL Server as required
Troubleshoot tablets, POS devices, and peripheral connectivity issues
Configure and resolve Wi-Fi and cellular network connectivity problems
Manage and maintain endpoints using Microsoft Intune and SCCM
Create, update, and maintain technical procedures and documentation
Provide hands-on field support at crew bases, depots, labs, and onboard equipment locations
Ensure systems are updated, secure, and operating efficiently

Required Qualifications

High School Diploma or Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
2+ years of experience building, imaging, and supporting Windows-based systems
Experience with endpoint deployment and lifecycle management
Strong troubleshooting skills across hardware, OS, and connectivity issues
Excellent communication and documentation skills
Ability to travel frequently to various operational locations
Ability to lift and carry equipment up to 50 lbs

Preferred Qualifications

Experience supporting Point-of-Sale (POS) or operational field equipment
PowerShell scripting experience (1+ year preferred)
Familiarity with enterprise device management environments

Work Environment

Onsite work at Washington, DC (Lab) and Philadelphia (Depot) locations
Travel to various operational sites as required, including field and onboard environment

Apply

Vacancy posted 3 days ago

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