Manager, Technology Operations - Marketplace Risk

Position Summary... What you'll do... About Walmart Marketplace Walmart Marketplace is one of the fastest-growing U.S. e-commerce platforms. As we scale, protecting our customers, sellers, and brand through proactive risk management is essential. Our Seller Risk organization prevents bad actors from entering the ecosystem and monitors seller behavior throughout the lifecycle to maintain a safe, high-quality Marketplace. Role Overview The Manager, Technology Operations, supports Walmart Marketplace’s Seller Risk program in leading complex projects by developing and implementing strategies for onboarding, specifically underwriting of large, key, and strategic sellers. We are looking for an experienced professional who is familiar with marketplace and/or payments risk, commercial and/or credit underwriting and possesses strong business acumen and written and verbal communication skills. Key Responsibilities Conduct underwriting assessments of large, key, and strategic sellers with a focus on identity, brand risk, marketplace business model assessment, and supply chain information. Communicate risk insights and recommendations effectively with cross-functional stakeholders. Maintain up-to-date, accurate, and thorough documentation of audit trails, underwriting assessments, reports, methodologies, etc. Monitor portfolio segments and track seller performance to identify risks and opportunities. Stay current on industry trends and best practices to inform decision-making. Participate in special assignments and projects to support business initiatives. Minimum Qualifications 7+ years of experience in marketplace risk, fraud analysis, trust & safety, identity risk, payments risk, compliance operations, investigations, or related functions Excellent written and verbal communication skills with the ability to summarize complex issues clearly for cross-functional stakeholders. Demonstrated ability to collaborate effectively across teams in a fast-paced environment. Preferred Qualifications Bachelor’s degree in business, finance, or a related field. Experience in eCommerce, online marketplaces, or similar environments with complex seller ecosystems. Experience in risk management and/or underwriting Previous experience in the payments or banking industry Ability to work independently and handle pressure effectively. Good business sense and ability to work in a fast-paced environment. Tools & Skills Strong Excel/Sheets skills; ability to build repeatable monitoring views and operational reporting. Bonus: SQL and/or BI tools for analysis and dashboarding; ability to partner with technical teams on instrumentation and automation At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-09401: The annual salary range for this position is $80,000.00 - $155,000.00 Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.