Vice President, Operations
Confidential
Vice President of Support
About the Company
World-leading provider of an AI-powered cognitive patient care assistant
Industry
Hospital & Health Care
Type
Privately Held, VC-backed
Founded
2016
Employees
51-200
Funding
$76-$100 million
Categories
- Computer Programming
- Software
- Professional Services
- Computers
- Analytics
- Health Care
- Information Technology
- Machine Learning
About the Role
The Company is seeking a Vice President of Support to lead the transformation and expansion of its customer support function. This senior leader will be responsible for defining and implementing a world-class support strategy that encompasses both hardware and software ecosystems. The role involves not only resolving customer issues but also proactively identifying and mitigating potential problems, driving the integration of AI and automation into support workflows, and scaling operations to meet the demands of new and complex environments. The successful candidate will be a strategic voice at the leadership table, using data to drive change and ensure that the customer experience is at the forefront of the company's operations. Candidates for the Vice President of Support role at the company must have a minimum of 10 years' experience in customer service, contact center operations, product support operations, or a related function, with at least 5 years in a senior leadership position. Essential qualifications include a proven track record in building and leading support at a world-class company, experience in contact center operations, and a strong background in implementing AI and automation. The role requires a leader with strong strategic instincts, the ability to drive transformation, and a focus on operational excellence. Experience in a start-up environment and a consumer-centric background are desirable. The company is committed to providing a diverse and inclusive work environment and encourages all qualified candidates to apply.
Hiring Manager Title
COO
Functions
- Operations
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Vice President, Operations in Austin, TX vacancy
- ...DH Pace Company, Inc. is hiring an Operations Manager in Austin, Texas to lead all aspects of Commercial Door Systems to ensure high satisfaction levels are maintained for customer construction projects performed. Position Overview: Lead and oversee commercial operations...Operations
DH Pace
Austin, TX21 hours ago - ...Regional Vice President, Operations and Growth About the Company Nationally recognized provider of top-notch technical services Industry Consumer Services Type Privately Held About the Role The Company is seeking a Regional Vice President...Operations
Confidential
Austin, TX1 day ago - ...Vice President of Business Operations About the Company Fast-growing D2C fresh dog food company Industry Food Production Type Privately Held Employees 1-10 About the Role The Company is seeking a VP of Business Operations to...Operations
Confidential
Austin, TX1 day ago - ...Vice President of Operations About the Company A full-service provider of commercial facilities services with a primary focus on recurring maintenance. Industry Facilities Services Type Privately Held About the Role The Company is seeking...Operations
Confidential
Austin, TX21 hours ago - ...Vice President of Revenue Cycle Strategy & Operations About the Company Rapidly growing managed service provider Industry Hospital & Health Care Type Privately Held Founded 2023 Employees 501-1000 About the Role The Company...Operations
Confidential
Austin, TX1 day ago - ...Vice President, Clinical Operations About the Company Innovative company designing & developing gene therapeutic products Industry Biotechnology Type Public Company Founded 2013 Employees 51-200 Categories Biotechnology...Operations
Confidential
Austin, TX3 days ago - ...Vice President of Operations About the Company Innovative energy technology company developing next-generation power solutions for commercial deployment. Industry Oil & Energy Type Privately Held, VC-backed About the Role The Company...Operations
Confidential
Sunset Valley, TX1 day ago - ...Vice President of Perioperative Services About the Company Leading healthcare system delivering transformative research & education Industry Hospital & Health Care Type Non Profit Founded 2013 Employees 10,001+ Categories...Operations
Confidential
Austin, TX21 hours ago - ...Vice President of Revenue Cycle Operations About the Company Globally recognized pharmaceutical company Industry Hospital & Health Care Type Non Profit Founded 1915 Employees 1001-5000 Categories Pharmaceuticals...Operations
Confidential
Austin, TX21 hours ago $230k - $250k
...ecosystems in the market, processing billions in wagers annually in partnership with top‑tier gaming manufacturers and operators nationwide. The Role The Vice President of Operations is a key member of the Executive Leadership Team and a strategic partner to the President. This...OperationsFull timeFlexible hoursPentasia
Austin, TX4 days ago$140k
...The Vice President of Operations partners with the CEO to drive organizational strategy, infrastructure, and team development in alignment with the mission, vision, and strategic plan. They will be responsible for the organization's human resources, facilities, technology...OperationsFull timeWork at officeFlexible hoursTexans
Austin, TX2 days ago$143.5k - $266.5k
...ABM has an exciting new opportunity for a Vice President, Test & Balance Services. The Vice President of Test & Balance (T&B) Services... ...leadership for ABM’s T&B business, driving profitable growth, operational excellence, and consistent delivery quality across all...OperationsUnion Depot
Austin, TX4 days ago- ...’s or Master’s degree in Business, Marketing, Game Development, or a related field.10+ years of experience in monetization, live operations, or product management in the gaming industry, with a strong preference for free-to-play or social casino experience.Proven track...OperationsFull timeTemporary workCasual workLocal areaShift work
- ...Vice President, Laboratory OperationsAbout the Role:As Vice President of Laboratory Operations, you will drive strategic vision and operational excellence across our laboratory. Collaborating closely with other leadership, you will champion operational needs, spearhead...OperationsWork at officeImmediate startWorldwide
$283k - $425k
...lies an opportunity to make a human connection.We’re hiring a Vice President, Total Rewards to be the strategic leader across HR for... ...prone processes.Simplify and reduce complexity in total rewards operations — rationalizing policies, eliminating redundant processes, establishing...OperationsFull timeTemporary workRemote work$221.9k - $390.3k
...seeking a strategic and execution-oriented leader to serve as Vice President, Sales Strategy - Agentforce and Data 360. This leader will... ..., AI-driven sales plays, and competitive positioning.Operational Cadence & Data-Driven Insights: Lead the weekly, monthly, and...OperationsFull time- ...Vice President of Operations About the Company Premier senior living organization committed to operational excellence and exceptional resident services. Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a...Operations
- ...Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased... ...of the fully integrated Amherst platform.We are seeking a Vice President of Portfolio Strategy & Analytics to serve as a strategic, cross...OperationsFull time
$400k
...defense, and logistics -- accelerate the journey toward autonomous operations. Our platform is built on a Computational Knowledge Graph... ...become the AI operating layer for industrial operations.As Vice President of Sales, Energy, you will be responsible for helping the world...OperationsFull timeContract workTemporary workLocal area- ...Vice President of Operations About the Company Pioneering organization providing high-quality early healthcare services Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a Vice President of Operations to...Operations
- ...Vice President of Operations About the Company Innovative provider of virtual therapeutic & psychiatric care for teens & young adults Industry Mental Health Care Type Privately Held, VC-backed Employees 11-50 About the Role The Company is seeking...Operations
- ...Vice President of Clinical Operations About the Company Clinical-stage biotechnology company developing differentiated therapies for immune-mediated diseases. Industry Biotechnology Type Privately Held About the Role The Company is seeking a Vice...Operations
- ...Payer Partnerships - Payer Solutions /Full Time /RemoteAs the Vice President of Commercial Strategies and Initiatives, you will play a... ...from Bethesda, MD office.Strategic Initiative Leadership & Operational Execution:Lead the end-to-end operationalization and scaling...OperationsFull timeWork at officeRemote workWork from homeFlexible hoursShift work
$250k - $350k
...mission that matters? The future of cybersecurity starts with you.About the Role:As Vice President of Product Design, you will define and lead the design vision, strategy, and operational excellence behind CrowdStrike's world-class product design organization. You will...OperationsFull timeWork experience placementWork at officeLocal area2 days per week- ...Vice President of Operations About the Company Globally recognized energy company specializing in renewable energy solutions Industry Utilities Type Privately Held Employees 501-1000 Specialties business electricity renewable electricity...OperationsContract work
- ...Vice President of Operations About the Company Influential children's policy organization driving statewide policy changes Industry Public Policy Type Non Profit Founded 1985 Employees 11-50 About the Role The Company is seeking a Vice...Operations
- ...Vice President of Reinsurance Operations About the Company Nationally recognized insurance company Industry Insurance Type Privately Held Founded 1946 Employees 501-1000 Categories Insurance Savings & Investing Finance About the...OperationsContract work
- ...Vice President of Operations About the Company Globally acclaimed fast-casual restaurant chain Industry Restaurants Type Privately Held About the Role The Company is seeking a VP of Operations to oversee and drive the hands-on operational needs...OperationsCasual workWork at office
$285k
...earned leadership recognition in reputed analyst reports across key categories. This role combines strategic thought leadership, operational excellence, and end-to-end product ownership across a comprehensive portfolio spanning CCaaS, Telephony, Workforce Management, Community...OperationsFull timeLocal areaImmediate startRemote workWorldwideFlexible hours- ...Vice President of Program Operations About the Company Esteemed accrediting organization for physician assistant educational programs Industry Education Management Type Educational Institution Employees 51-200 Specialties ~ pa program accreditation...OperationsImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Operations. Be the first to apply!
Related searches
- vice president of product strategy Austin, TX
- vice president of recruiting Austin, TX
- vice president business development Austin, TX
- vp talent acquisition Austin, TX
- vice president product development Austin, TX
- vice president support services Austin, TX
- vice-president human resources Austin, TX
- vp infrastructure Austin, TX
- vice president manufacturing operations Austin, TX
- vp of product (remote) Austin, TX