Warehouse Supervisor

POSITION SUMMARY

The Warehouse Supervisor is responsible for overseeing the operation of our warehouses, including receiving, storing, picking orders, packing where applicable, and dispatch of goods. You will work in our Pittsburgh facility in collaboration with the production department as well as the supply chain and quality departments located in Canada to achieve objectives such as: on time delivery, cost optimization, reduction of processing and delivery times, quality of service, etc.

KEY RESPONSIBILITIES

Organization on the floor and management of all moving parts, ensuring a good flow. Supervision and monitoring of quality, quantity, stock levels, delivery times, transportation costs, and efficiency

Ensure that all procedures are followed according to the company's standards and expectations

Review, identify, plan and manage all logistics and warehousing processes or operations that involve ensuring that accurate and complete accounting, tracking and internal control systems are operating

Maintain receiving, warehousing and distribution operations

Plan, organize, and manage warehouse solutions

Liaise with contacts to ensure coordination of shipments

Manage the relationship with transportation brokers (FedEx, UPS etc)

Ensure FIFO is tracked

Supervise and ensure the daily warehouse transfers of raw parts necessary for our various production lines.

Coordinate transfers from our 3PL (rental warehouse) to our warehouse and vice versa when required

Coordinate the receipt and delivery of goods

Responsible for the team of our US warehouse and ensuring its smooth operation

Keeping the inventory control system up to date

Control inventory levels by performing physical counts; in connection with the ERP system

Daily communication with other departments, staff groups and customers, including participation in daily coordination meetings

Supervise and process orders

Assume responsibility for the use of automated and computerized systems

Supervise, mentor and train the warehouse workforce

Ensure that all inventory receipts and transfers are validated and all processed accurately in our ERP system.

Ensure that all required documents (Documentation for international shipments / Internal requisition order / Transfer between our different warehouses & departments, etc.) are accurate and updated in compliance

Develop and maintain an environment that fosters teamwork, inclusion, and communication

Work closely with the Director of Operations and the Director of Supply Chain on reports, missing packages,complaints, etc.

Monitor daily labor costs and labor reports, ensuring all timesheets are accurate

COMPETENCY PROFILES AND REQUIRED QUALIFICATIONS

Education/ Experience/ Certification

Minimum of three (3) years of experience in a supervisory position in the shipping and distribution industry, with a focus on operations management

3 to 5 years of experience in managing a warehouse or production line.

Experience with Ground Shipping/Receiving Operations

Ability and certification to drive a forklift a requirement

Knowledge of International Logistics (an asset)

Knowledge of HS and tariff codification rules (an asset) Experience and/or knowledge in international customs clearance (USA, Asia, Europe, etc....) Experience with managing dangerous goods / hazardous materials (an asset) Good knowledge of the various INCOTERMS

Knowledge

Excellent knowledge of warehouse and logistics processes

Must know the ins and outs of a warehouse and its typical systems

Knowledge of IT systems, ERP system. Specific knowledge in the Netsuite ERP system, an asset

Good knowledge of the MS Office suite: Excel, Word, etc.

Knowledge of local and international transportation laws and regulations

Working knowledge of occupational health and safety regulations

Knowledge of the manufacturing sector (asset)

Required Skills and Abilities

Good computer skills and ability to learn new programs required

Demonstrated organizational, problem-solving and attention to detail skills

Excellent communication, written and oral in English, and presentation skills

Excellent time management and task prioritization skills. Be able to juggle multiple tasks at once in a fast-paced environment

Strong leadership skills, friendly, resourceful and versatile

Comfort in managing high pressure target with a small team of operators

Good sense of self-reliance and transparency in communication in the context of head office being in another country (Canada)