Assistant Operations Manager - Housekeeping

Your Workplace: Hyatt Centric Times Square New York Welcome to the center of it all. Hyatt Centric Times Square puts you right in the heart of New York City, surrounded by energy, culture, and endless possibility. From stylish guest rooms with iconic skyline views to vibrant gathering spaces like our rooftop bar, this is where unforgettable experiences begin—for our guests and for you. The Opportunity: Assistant Operations Manager – Housekeeping We’re looking for a driven and detail-oriented leader to help elevate our housekeeping operations. In this role, you’ll partner with the Executive Housekeeper to oversee all aspects of housekeeping—from guest rooms to public spaces—ensuring every corner reflects Hyatt’s high standards. You’ll play a key role in: Leading daily operations across housekeeping and public areas Coaching, developing, and scheduling team members Delivering exceptional guest experiences, including VIP and high-profile guests Upholding safety, cleanliness, and operational excellence Fostering a positive, high-performing team environment This is a hands‑on leadership role for someone who thrives in a fast‑paced setting and takes pride in creating exceptional experiences behind the scenes. What You’ll Bring A passion for service and creating memorable guest experiences 1–2 years of progressive experience in hotel Rooms or Housekeeping leadership Strong communication and organizational skills A collaborative, high-energy leadership style Attention to detail and a drive for operational excellenceFlexibility to work weekends and holidays Union experience (preferred) Hospitality degree (a plus) Proficiency in Microsoft Word and Excel Excellent organizational, interpersonal, and administrative skills High energy, entrepreneurial spirit, motivational leadership Effective communicator with ability to improve the bottom line What You’ll Earn Salary: $66,300 – $72,000 (based on experience) Why Hyatt? We take care of our people so they can take care of our guests. Enjoy a comprehensive benefits package, including: Free and discounted hotel stays worldwide Medical, dental, vision coverage (after 30 days for full‑time roles) 401(k) with company match Paid time off, parental leave, and adoption assistance Complimentary meals during shifts Tuition reimbursement and career development opportunities Employee Stock Purchase Plan Exclusive discounts with top brands Ready to Make an Impact? We’re excited to meet passionate hospitality professionals ready to grow their career in a dynamic, world‑class environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr