Dual Hotel Chief Maintenance Engineer Manager

Job Description

Job Description

DUAL HOTEL MAINTENANCE ENGINEER MANAGER: Holiday Inn Express Savannah Historic District and Hampton Inn Savannah Historic District

The Chief Maintenance Engineering Manager is a key member of the property management team, responsible for ensuring the hotel is properly maintained and that the maintenance team adheres to all brand and McKibbon standards. This role oversees the repair and upkeep of the hotel’s physical infrastructure, including (but not limited to) plumbing, electrical, HVAC, pool systems, fire and life safety equipment, and general facilities. Reporting directly to the General Manager, the Chief Maintenance Engineer Manager plays a vital role in maintaining the property at the highest quality standards, ensuring a worry-free experience for guests and protecting the asset for ownership. This position embodies McKibbon’s Guiding Principles through consistent leadership, attention to detail, and a commitment to operational excellence.

A Day in the Life

• Chief Maintenance Engineering Manager will be working autonomously in some instances, without constant supervision.

• You will be responsible for monitoring and maintaining the operations and functions of both the interior and exterior areas of the property. 

• Perform any necessary construction trades, like plumbing, electrical, carpentry, basic heating and air conditioning, pool maintenance, painting, caulking, etc. 

• Maintenance Engineer Manager will not be expected to be an expert in all trades but will be expected to be proficient enough to do a good job and to train others in the engineering department.

• Beside the trade skills, you will need to possess certain people skills that will allow them to be proactive and interactive with other associates and guests of the hotel.

• Play a key role in communicating and interacting positively with associates and guests. 

• Adhere to guidelines established by McKibbon Hospitality to ensure the safety of associates and guests, while protecting company assets. 

• Capable of reading, understanding, and preparing both operational and capital budgets.

• Maintenance Engineer Manager will be responsible for planning, delegating, and managing the work of one or more team members. Team size is based on property size and complexities.

• Lead the recruitment, hiring, onboarding, and ongoing coaching of maintenance team members with the support of the AGM and GM.

Requirements

• Ability to monitor performance of service/contractor to ensure that contracted service is performed satisfactorily.

• Effectively maintain the physical plant while meeting Guests’ needs within the defined operations budget.

• Ability to communicate operational activities, priorities and problems with hotel leadership.

• Possess knowledge or methods and techniques for conducting on-the-job training.

• Create a learning environment encouraging employees to further develop their job skills.

• Observe employees’ work performance for comparison with performance standards.

• Ability to determine what action should be taken in response to a customer complaint, comment or inquiry.

• Negotiate with service company/contractor to obtain the best price for services.

• Ability to estimate the time (labor) required to complete maintenance work.

• Ability to determine the best time scheduling maintenance jobs to avoid disrupting operation of the hotel.

• Proactively discern operational and maintenance concerns, then address to eliminate downtime and avoid disaster.

• Knowledge of problem-solving techniques and methods.

• Knowledge of common causes of equipment malfunction.

• Ability to use Microsoft Office 365, including Outlook, Word, Excel, as well as utilize a maintenance management system to initiate, perform, and report on service orders and PMs.

• Able to perform basic painting and caulking skills.

• Ability to use standard hand tools, such as wrenches, pliers, screwdrivers, hammers, electricity measurements.

• Knowledge of preventive maintenance methods and techniques for maintaining equipment.

• Ability to perform tests to check for normal operation of hotel’s equipment.

• Ability to perform Basic Maintenance Skills. Plumbing, A/C Filter Changes, Clean Coils, Electrical work and Carpenter work.

• Ability to test pool and spa chemicals, CPO Certification required.

• Skilled in laundry and kitchen operation to allow operations to maintain and/or exceed production standards.

• Skilled in the use and testing of all Fire & Life Safety equipment, alarm systems, and sprinkler systems to maintain proper operational status.

• Knowledgeable on local, state, federal regulations for testing and operation in accordance with NFPA-72.       

• Ability to evaluate and select job applicants based upon information obtained through personnel questionnaires, resumes and interviews.

• 3 Years minimum experience in a lead maintenance role.

• Previous hotel experience is highly desired.

• Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Why McKibbon?

We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.

• McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

• Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Benefits: Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  

• Life insurance 

• Pet Insurance

• Short and long-term disability 

• Paid time off and holidays 

• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)

• 401K Savings Plan, 50% matching up to 10% of compensation

• Associate referral program 

• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program 

• Team volunteer opportunities 

• 24/7 chaplain services 

• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.