Director of Revenue Operations

Job Description

Job Description

Who We Are

LoadUp is on a mission to make removal and disposal simple, honest, and stress-free. Founded in 2014, we set out to disrupt an industry known for hidden fees and vague pricing and built a tech-powered platform that gives customers real-time, upfront pricing and access to a vetted network of local pros who show up and get it done. No guessing. No surprises. Just honest service, done right.

Today, we're one of the largest on-demand junk removal and home services platforms in the country, matching individuals and businesses nationwide with trusted providers for removal, disposal, assembly, and hourly labor.

We're one of Inc.'s 5000 Fastest-Growing Companies and have been a certified Great Place to Work® since 2019.

We're growing fast, and we're looking for talented, driven people who want to help us keep reimagining what this industry can be. If you're excited by the idea of building something real, moving quickly, and doing right by customers, join our mission!

About the Role

We are hiring a Director of Revenue Operations for an onsite leadership role in Alpharetta, Georgia . This RevOps leader will own go-to-market operations across Sales, Marketing, and Customer Success, with the opportunity to build scalable systems, improve revenue predictability, and help drive the company's next stage of growth.

ResponsibilitiesRevenue Operations & GTM Strategy

• Lead and scale the Revenue Operations (RevOps) function to support company growth and revenue goals.

• Develop the Revenue Operations strategy and roadmap across Sales, Marketing, and Customer Success.

• Partner with GTM leaders to translate business objectives into scalable processes, systems, and operating plans.

• Establish SLAs, playbooks, and governance across go-to-market teams.

• Identify operational bottlenecks and lead cross-functional initiatives that improve conversion, retention, and customer lifetime value.

Lead-to-Revenue & Quote-to-Cash Operations

• Own and optimize the end-to-end lead-to-revenue and lead-to-cash process .

• Improve lead routing, qualification, pipeline management, pricing governance, and renewals.

• Optimize quote-to-cash processes , including quoting, contracts, billing, and revenue workflows.

• Partner with Finance to improve revenue recognition, billing, and commission processes.

• Build repeatable processes that support efficient growth as the organization scales.

Forecasting, Analytics & Revenue Intelligence

• Develop forecasting models that improve monthly and quarterly revenue predictability.

• Establish pipeline management and CRM hygiene standards across the organization.

• Build executive dashboards and self-service analytics for GTM leaders.

• Define and monitor KPIs across the customer and revenue lifecycle.

• Use SQL and business intelligence tools to analyze pipeline, conversion, retention, and revenue performance.

• Translate revenue data into actionable recommendations for executive and functional leaders.

CRM, HubSpot & GTM Technology

• Own the strategy and performance of the company's go-to-market technology stack .

• Lead CRM strategy and optimization, with HubSpot experience preferred .

• Evaluate and manage marketing automation, CPQ, billing, RevOps, and analytics platforms.

• Own integrations and data integrity across GTM systems.

• Partner with technical and business stakeholders to create reliable data flows and scalable system architecture.

Revenue Operations Leadership

• Build, lead, and develop a high-performing Revenue Operations team.

• Establish priorities and execution plans that align the RevOps organization with company goals.

• Partner closely with Sales, Marketing, Customer Success, Finance, and Product .

• Lead cross-functional projects that improve operational efficiency and revenue performance.

• Balance long-term systems strategy with near-term revenue priorities.

QualificationsRequired Experience

• Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience.

• 7+ years of progressive experience in Revenue Operations, Sales Operations, GTM Operations, strategy, or related operational roles .

• 3+ years of leadership experience building, managing, or scaling teams.

• Proven experience building or scaling a Revenue Operations function within a high-growth organization .

• Strong knowledge of CRM platforms, with HubSpot experience preferred .

• Experience with marketing automation, CPQ, billing systems, RevOps platforms, and data warehouses.

• Hands-on experience developing revenue forecasts, dashboards, and analytical models.

• Experience using SQL and BI tools such as Tableau, Looker, or similar platforms .

• Strong understanding of pipeline management, forecasting, lead management, and CRM data governance.

• Experience owning lead-to-revenue, lead-to-cash, and quote-to-cash processes .

• Knowledge of commission models, billing operations, and revenue recognition best practices.

• Strong project management skills with the ability to lead complex, cross-functional initiatives.

• Ability to influence stakeholders across Sales, Marketing, Customer Success, Product, and Finance.

• Experience operating effectively within a fast-paced, high-growth business.

Leadership Profile

You are a strategic operator who can turn high-level business objectives into measurable operational plans, systems, and repeatable processes.

You are a data-driven RevOps leader who uses analytics, forecasting, and measurement to improve decision-making and revenue predictability.

You are a collaborative GTM partner who can align Sales, Marketing, Customer Success, Product, and Finance around shared revenue objectives.

You are an execution-focused leader who can build for long-term scale while maintaining urgency around near-term revenue performance.

Benefits

• Competitive compensation.

• Health and wellness coverage.

• Generous paid time off.

• 401(k) with a 5% company match.

• Monthly lifestyle stipends.

• Employee recognition programs.

• Employee referral bonuses.

Location

Alpharetta, Georgia

This Director of Revenue Operations position is onsite in Alpharetta, GA .