Training Specialist

WHO WE ARE We are the Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. We are committed to supporting a diverse workforce that reflects the communities we serve. We, in Learning and Organization Development (LOD), are part of the Human Resources department and provide learning and organization development services for all divisions of the Metropolitan Council. We support employee learning by providing training, education, and development opportunities for Council employees. We also support the overall effectiveness of the organization by providing consulting services to managers and leaders. Vision - We believe in the boundless potential of the Met Council and its employees. We offer opportunities to guide our organization through the development of in dividual growth, leadership, and teamwork, propelling all to excellence. Mission - As a strategic partner of the Met Council, we employ expertise and resources to deliver learning and organization development services and solutions. Values - Continuous Improvement, Equity, Empowerment, Service Excellence, Trust Anticipated Starting Salary Range: $92,997 - $111,000 Full Salary Range: $81,973 - $132,933 *The starting salary will depend on the selected candidate's experience, skills, education, and internal salary equity. This position follows a hybrid work schedule. Employees are required to work onsite at least four days per pay period, with additional onsite time based on business needs. The selected candidate's permanent residence must be in Minnesota or Wisconsin. How your work would contribute to our organization and the Twin Cities region: The Training Specialist will provide instructor-led skills training to employees from all areas of the organization. They are involved in all aspects of the training process - analyzing needs, designing and developing training, presenting the training, and conducting evaluation. Skills and content covered in the training include leadership, management, and professional and technical skill development. Training may also include application of technology to work processes. They are also responsible for other training-related functions, such as management of learning in1tiat1ves and facilitation of work and project groups. In addition, they provide facilitation and some administration of the Council 's New Employee Orientation (NEO) programming (every Monday, except agency holidays). What you would do in this job Design, develop and deliver skills training to Council employees consistent with adult learning principles, making effective use of presentation technology and using a variety of instructional techniques and formats, including presentations, skills practice, simulations, team exercises, group discussions, videos, etc. Participate in administration, coordination, and project management of learning-related programs, such as workshop series and orientation for new employees. This includes independent oversight of programs as well as collaboration with other members of the Learning and Organization Development (LOD) team on projects that involve interventions in addition to instructor-led training. Analyze training needs in assigned situations to determine the difference between the actual and desired performance. Analysis may include interviews, surveys, and observation of performance. Build and maintain positive relations with Council managers, LOD managers and supervisors to uncover and respond to training needs. Organize, coordinate and maintain New Employee Orientation and Onboarding program in cooperation with LOD management, Talent Management, all Metropolitan Council divisions, volunteer facilitators, Benefits and Safety. Facilitate workgroup and project team meetings as assigned, employing effective facilitation techniques, such as listening effectively, encouraging participation, focusing on desired results and recording information accurately. Perform other related duties as assigned. What education and experience are required for this job (minimum qualifications) Any of the following combinations of completed education in education, adult education, instruction, human resources development, industrial relations, psychology, social sciences, business, public administration, or a related field AND experience in human resources development or adult education: High school diploma/GED AND seven or more years of experience Associate degree AND five or more years of experience Bachelor's degree AND three or more years of experience Master's degree AND one or more years of experience What additional skills and experience would be helpful in this job (desired qualifications): Training certifications in areas such as Myers Briggs Type Indicator, DISC, StrengthsFinder (Strengths-Based Leadership), IDI - Intercultural Development Inventory, Social Styles, 360 Assessments, etc. Experience with Microsoft PowerPoint to include creating new presentations, presentations from templates, and presentations that incorporate animation and multimedia. Experience with Microsoft Teams, Microsoft Forms, and Microsoft Excel. Experience facilitating learning via multiple vehicles, such as instructor-led training (ILT), virtual instructor-led training (VILT), leader-led learning, self-study, blended learning, just-in-time learning/webinars, and e-learning. Experience with workplace inclusion and equity topics and training approaches. Experience providing diversity perspective and cultural competence to training programs. Experience organizing, coordinating, and maintaining New Employee Orientation, Onboarding programs, and/or other employee development programs. What knowledge, skills, and abilities you should have within the first six months on the job: Knowledge of current adult learning principles, training techniques, and process facilitation. Knowledge of the ADDIE system of training administration and implementation. Skills in evaluating training or projects. Skills in administering and interpreting as many of the following assessments as possible: Myers-Briggs Type Indicator (MBTI); 360 Assessments; Social Styles; IDI - Intercultural Development Inventory; DISC; StrengthsFinder. Group facilitation skills. Strong Interpersonal skills with the ability to develop strong working relationships and a collaborative mindset with focus on quality outcomes for all stakeholders. Verbal and written communication skills to include public speaking and writing training materials. Organizational and administrative skills. Skills in overseeing training initiatives from a project management perspective. Skills in Microsoft Teams, PowerPoint, Word, Excel, and Outlook as well as internet skills. Skills working within an LMS - Learning Management System. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or clients. Ability to work in and promote an equitable, positive, and respectful work environment that values cultural diversity among all employees. Ability to read, analyze and interpret complex documents. What you can expect from us: We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits, and a good work/life balance. More about why you should join us! Additional information Union/Grade: American Federation of State, County, and Municipal Employees/Grade G FLSA Status: Exempt Safety Sensitive: No Anticipated Starting Salary Range: $92,997 - $111,000 Full Salary Range: $81,973 - $132,933 What your work environment would be: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites. What steps the recruitment process involves: We review your minimum qualifications. We rate your education and experience. We conduct a training exercise presentation. We conduct a structured panel interview. We conduct a selection interview. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council , you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council , you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email .