Center Liaison

: CENTER LIAISON ABOUT THE ORGANIZATION SaVida Health, a private equity backed healthcare company, provides outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida is headquartered in Nashville, TN and currently operates in Tennessee, Massachusetts, New Hampshire, Delaware, Vermont, Maine and Virginia and is developing the capability to expand rapidly to meet the needs of patients suffering from opiate and alcohol addiction. DESCRIPTION SaVida Health is currently seeking a Center Liaison to join our team. This is an excellent opportunity with a fast-growing organization that is seeking to improve the lives of people with opioid or alcohol addiction through respectful, compassionate and effective treatment. This position requires an individual to possess an extraordinary level of attention to detail and the ability to multi-task. Responsibilities of this key revenue cycle position include: ensuring all scheduled appointments have confirmed valid insurance entered into the patient's account and understand eligibility coverage and out-of-pocket expenses. Proactively communicate with the centers to let them know details surrounding patient insurance coverage. Knowledge on how to submit and secure prior authorizations with insurances and obtain referrals from the patient's primary care physician. Must have the ability to read and interpret insurance explanation of benefits. Notify supervisor regarding trends and irregularities. Respond to inquiries from insurance companies, patients and providers. Regularly meet with RCM Director to discuss and resolve eligibility issues or billing obstacles. FULL-TIME LOCATION Remote work from home; may require occasional travel to meetings. POSITION REQUIREMENTS The ideal candidate must have full understanding of medical insurance coverage and benefits including all out of pocket expenses such as deductible, co-insurance, and co-pays. Ability to request and obtain authorizations and referrals. They also must possess strong data entry skills and attention to detail. The right candidate will possess well-developed interpersonal skills, provide outstanding customer service and be willing to go the extra mile. Qualifications and Education Requirements

• High School diploma or equivalent

• 2 years medical billing experience

Preferred Skills

• Experience with eligibility verification, authorizations, and referrals, claim submissions, rejections, denials, and insurance follow up

• Experience with calling insurances and using payer portals

• Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals

• Ability to work independently with minimal supervision and in a team environment

• Ability to maintain work focus in a fast-paced environment

• Possess excellent oral & written communication skills

• Ability to perform under pressure in a professional, calm and positive manner

• Strong attention to detail and accuracy

• Be dependable, adaptable & flexible

• Ability to follow directives given

• Knowledge of email and internet

• Excellent written and verbal communication

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.