Care Coordinator

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Position : Care Coordinator (BSW, LCSW, LMSW, LCDC preferred)

Job Summary: As a Care Coordinator on our team, you will play a vital role in assisting clients in their journey towards harm reduction and recovery. You will work closely with a multidisciplinary team to provide compassionate care, support, and intervention strategies to individuals who have been engaged in public intoxication. Your primary objective will be to assess and address clients' unique needs and challenges and be able to motivate, engage, and connect clients with the next step of their journey.

Summary Specific to Job:

• Complete discharges of clients leaving the center.

• Conduct substance use assessment on clients discharging from the Sobering Center.


• Develop care and recovery plan for persons who request assistance.

• Provide education and brief intervention to individuals with identified need using motivational interviewing techniques to facilitate engagement in SUD related services.

• Coordinate with area service providers to assist clients identified with high-risk substance use to gain access to substance use treatment services.

• Connect clients to appropriate community resources.


• Assist clients in overcoming barriers to treatment such as transportation and lack of insurance, enrolling clients into MAP when required.

• Conduct risk assessments to identify and manage safety concerns, including relapse, self-harm, or suicidal ideation.

• Implement crisis intervention strategies and safety planning to stabilize clients in emergencies.

• Collect and enter client information into database.


• Maintain accurate, timely documentation of client assessments, care plans, progress notes, and referrals.

• Assist clients with Activities of Daily Living (ADLs), including toileting, mobility, and personal hygiene needs, while ensuring their dignity, safety, and collaboration with the medical team.

• Perform related work as assigned.

Qualifications:

• Bachelors or Masters degree in Social Work preferred.

• Emergency room or healthcare setting experience preferred.

• Must independently obtain and maintain a valid American Heart Association Basic Life Support (BLS) certification prior to and throughout employment.

• Hold a valid Texas Driver's License (required).

Ability to:

• Proven experience working with individuals who struggle with addiction, preferably in an emergency room or substance abuse treatment setting.

• Excellent communication skills, with the ability to establish rapport, engage clients, and build therapeutic alliances.

• Ability to QCC and supervise social work interns, preferred.

• Comfortable working in a harm reduction setting.

• Ability to work independently and as part of a team.

• Knowledge of community resources and services.

• Demonstrate organizational skills and the ability to manage multiple tasks efficiently.

• Flexibility to adapt to a dynamic work environment and collaborate effectively within a multidisciplinary team.

• Excellent assessment skills.


• Sensitive to issues of diversity.

• Bilingual preferred (Spanish).

• Knowledge of Motivational Interviewing, Stages of Change, Mental Health 1st Aid and Mental Health Awareness.

About Us

The Sobering Center Contributes to a Safe Community

Founded in 2018, the Sobering Center was built with the intent of providing the community with a safe place to recover from intoxication in lieu of the jail or the emergency room and to then be referred to community based resources as needed. Today, we have provided this service to over 7,000 individuals, and continue to evolve our services to meet the needs of our community. Our clients reflect the Austin/Travis County community in that we are regularly providing sobering services and brief interventions for college students, festival goers, partakers of downtown entertainment, and the chronically homeless. All are welcome and our staff will work to individualize the intervention.

Our Impact

Substance use disorder (SUD) and alcohol use disorder are the leading causes of preventable illness and early death. About 21 million Americans have at least one addiction, yet only 10% of them receive treatment. The Sobering Center provides counseling to those who identify or meet the criteria for SUD. The misuse of alcohol or other drugs could lead to personal consequences due to increased risky behaviors and ultimately lead to entry into the criminal justice or medical systems. Our organization provides the essential service of diverting publicly intoxicated individuals from such systems and provides direct intervention to assist that 90% in getting the help they need.