Veterinary Receptionist / Client Service Representative

Client Service Representative

Bayshore Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

Compensation: $19 - $21 per hour, for each hour worked

This is a full-time position, with a 4/10 schedule and availability needed Monday through Friday and rotating Saturdays.

Full-time Benefits Package*:

Health package: Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off in accordance with site policy and applicable law

Personal pet discount

Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

Previous veterinary receptionist or healthcare-related front-desk experience preferred

Proficiency in the following skills:

Ability to manage a multi-line phone system while assisting in-person clients

Experience scheduling appointments and coordinating calendars

Ability to accurately process payments and maintain financial records

Exceptional verbal and written communication skills

Strong organizational and time management skills

Positive attitude and willingness to collaborate with a team

Ability to remain calm, professional and solution-oriented during busy periods

Why Choose Bayshore Animal Hospital?

Bayshore Animal Hospital is an AAHA-accredited, full-service veterinary hospital in Warrenton, OR, committed to high-quality medicine, compassionate patient care, and continued professional development. Our collaborative team includes 5 veterinarians, 3 CVTs, and experienced support staff.

We care for dogs, cats, and exotic pets, including birds, reptiles, and small mammals. Our comprehensive services include wellness and preventative care, dentistry, soft tissue and orthopedic surgery, diagnostic imaging, and therapeutic laser therapy.

Our hospital is equipped with digital radiography, ultrasound, and a full IDEXX in-house laboratory, allowing our team to provide advanced diagnostics and treatment in a supportive, team-oriented environment. We take pride in combining high standards of medicine with a compassionate approach to every patient and client we serve.