Fund Accounting Analyst 1 (Officer) - Hybrid
Citi Group
Fund Accounting Analyst 1 (Officer) - Hybrid Job Req Id: 26931396 Location(s): Kuala Lumpur, Kuala Lumpur, Malaysia Job Type: Hybrid Posted: May. 21, 2026 Job Overview At Citi, we connect millions of people across hundreds of cities and countries each day with over 200 years of experience. We provide a broad range of financial services and products to consumers, corporations, governments and institutions. We’re currently looking for a high caliber professional to join our team as Officer, Fund Accounting Analyst 1 – C09 (Internal Job Title: Fund Accounting Analyst 1 – C09) based in Kuala Lumpur, Malaysia. Benefits Citi provides programs and services for physical and mental well‑being, including telehealth options, health advocates, confidential counseling and more where coverage varies by country. Optional parental leave policy recently expanded to support new parents worldwide. Access to an array of learning and development resources. Programs that help employees balance work and life. Responsibilities Perform a first‑line control role in daily NAV production. Review exceptions and resolve those applicable to role responsibility, escalating others timely to supervisor. Develop strong client relationships, resolving queries accurately and promptly. Proactively ensure the attainment of SLAs / KPIs, escalating any issues as required and championing a culture of collaboration with cross‑functional teams. Own and take responsibility for issues and resolutions to closure.idth Monitor errors, complaints and near misses; record in Incident log. Ensure documentation exists for client‑specific procedures. Act as technical and knowledge resource to the team/business unit. Participate in development, testing and implementation of new systems and products. Support projects to optimize operational efficiency and improve quality. Set and maintain standards of personal and professional performance, ensuring accountability and adherence to company policies and procedures. Coaching and supporting other team members. Perform processing functions related to fund administration services, monitoring non‑STP transactions and managing static data setup. Deliver timely and accurate transaction processing for custody settlement and middle‑office accountants in preparation of net asset valuation reports. Provide prompt and professional advice to regional branches to ensure smooth operations and service delivery. Participate in system and client testing to implement global strategy and fulfill business needs. Work with Front Office to evaluate client needs and propose solutions for new business deals. Work with Customer Service Officer to investigate customer queries and issues, ensuring customer satisfaction. Initiate and streamline processes related to controls, productivity and regional service enhancements. Identify and resolve business/technical issues with ASPAC branches and system support group; monitor, track and evaluate transaction volume, providing monthly STP analysis and MIS reporting. Qualifications Minimum 1 year of relevant experience. Fresh graduates are encouraged to apply. Bachelor’s degree, university degree, or equivalent experience. Take the next step in your career, apply for this role at Citi today. Equal Opportunity Employer Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you have a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and Know Your Rights poster. #J-18808-Ljbffr Citi
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