Medical Assistant & Front Desk Associate
Urban Chiro
We are looking for a professional, detail-oriented, and compassionate Front Desk Associate & Medical Assistant to join our chiropractic and aesthetic medicine team. As the first point of contact for patients and visitors, you will help create a warm, welcoming experience while supporting both administrative and clinical functions.
Responsibilities:
- Greet patients and visitors warmly, creating a positive and professional first impression
- Manage efficient patient check-in and check-out processes
- Answer phone calls and respond to inquiries regarding services, appointments, and general information
- Schedule appointments and manage provider calendars
- Maintain accurate and confidential patient records in compliance with HIPAA regulations
- Support medical staff by facilitating smooth patient flow and care coordination
- Utilize knowledge of medical terminology and clinic protocols in communications and documentation
- Provide additional medical administrative support as needed
Qualifications:
- Prior experience in a front desk, medical assistant, or administrative role in a healthcare setting is preferred
- Familiarity with medical terminology, anatomy, and physiology is highly desirable
- Strong multitasking and organizational skills, especially in a fast-paced clinical environment
- Excellent verbal and written communication skills
- Friendly, empathetic, and patient-focused demeanor
As a key member of our team, you'll play an essential role in creating an exceptional patient experience while contributing to the overall efficiency of our practice. This is a great opportunity to grow your career in a supportive and dynamic environment!
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