Executive Director, Customer & Product Analytics

As a Data Scientist Director of the Customer & Product Data & Analytics Team, you’ll combine a heavy dose of consultation with leading the development and implementation of analytical and data strategies throughout our Private Client business. To achieve success, you’ll need to be analytically/technically strong, and will have deep customer, product, finance, and strategy analytics expertise at a leading financial services firm, preferably serving consumer, wealth and small business banking segments. As someone with a passion for data and analytics, you’ll be presented with problems that don’t have a defined solution. Your team will be expected to assess and comprehend the situation, then develop analytical and data solutions to proactively address it. The type of analytical projects/questions posed to you and team can be of the highest level of difficulty, each with the chance of having significant impact to the business. Job Responsibilities Develop and support innovative analytics and data strategies for the Private Client business that will leverage new and existing data sources related to customers, products, accounts, transactions, channels. Interface directly with senior executives in Finance, Strategy, Product and Data & Analytics teams across the organization Solve key business problems by leading the practical application of data sciences/analytics, analytic data design, modeling/machine learning, and data visualization efforts Mentor, develop, and lead a team of talented advanced analytics professionals Understand client’s business challenges to efficiently structure practical solutions that create favorable business impact Innovate with the customer and business impact in mind Skillfully work with multiple business partners, clients, and senior executives and communicate with them at their level of analytical/technical understanding Required qualifications, capabilities, and skills BS Degree in a quantitative field and 10+ years of producing and overseeing advanced analytics work to include people management and development Experienced in the practical use of customer/account data, channel usage, and client profitability for analytics, segmentation, management insights, loan and product pricing, and sales management to drive market share growth and profitability improvements Seasoned Analytics professional with broad knowledge of quantitative and analytical concepts, methods, tools, and technologies Proficiency in data analysis languages such as Python, SAS, Java, R, JavaScript, C++, Scala and relational databases/tools like SQL, Teradata, Snowflake, etc. Adept at identifying, buying, testing and deploying new data types that can drive insights from varied sources Demonstrates well-rounded skills in a variety of areas including: time series analysis, learning algorithms, dimensionality reduction, experimental design, A/B and multivariate testing, and matched pairs analytics Robust technical experience in data extraction, transformation, and load (ETL) processing Experience with Public and Private Cloud platforms such as AWS, Azure, etc. Hands-on experience in delivering analytics and insights to multiple levels of management supporting Strategy, Finance, Product, and Sales. Skilled at creating impactful presentations using Tableau and presenting recommendations in a consultative and influential manner at the executive level Preferred qualifications, capabilities, and skills MBA, Master's, or PhD in a quantitative field preferred: Statistics, Applied Mathematics, Computing and Information Theory, Econometrics, Biostatistics, Operations Research, or Industrial / Electrical Engineering Financial Service industry experience desired, but we are open to evaluating candidates with strong analytics backgrounds from other industries Strong knowledge of Consumer/Wealth/Investment/Small Business products and services, including deposits, lending, cash management, investments, credit cards and merchant services Management of teams that are located offshore Hybrid-60% in-office Please note: Relocation assistance is not offered/supported for this role.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr JPMorgan Chase