Bartender

The Bartender delivers friendly, professional, and timely service while preparing and serving beverages in accordance with company standards and applicable laws. This role ensures a well-stocked, clean, and safe bar environment and creates memorable guest experiences.
Essential Functions

• Prepare and serve alcoholic and non-alcoholic beverages to specification; follow all recipes, portion controls, and presentation standards.
• Verify guest age and identification; practice responsible alcohol service and intervene/refuse service when appropriate.
• Engage guests with warm, attentive hospitality; anticipate needs, make recommendations, upsell thoughtfully, and resolve concerns promptly.
• Set up, stock, and break down bar each shift (garnishes, glassware, mixers, ice, beer/wine/spirits); maintain par levels.
• Operate POS accurately; handle cash, credit, comps, and room charges; balance bank and complete end-of-shift paperwork.
• Maintain cleanliness and sanitation of bar, tools, and service areas; comply with health, safety, and company policies.
• Coordinate with servers, hosts, and culinary team to ensure smooth, timely service.
• Monitor inventory, note variances, and assist with ordering, receiving, and monthly counts.
• Support outlet goals for guest satisfaction, revenue per cover, and check averages.
• Perform side work and other duties as assigned.

Benefits We Offer:

• Competitive Salary : A comprehensive and competitive compensation package.
• Performance Bonuses : Based on company and individual performance.
• Health Benefits : Full medical, dental, and vision coverage.
• Retirement Savings : 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO) : Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development : Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts : Discounts on hotel stays and services across PHM properties.
• Wellness Programs : Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment : Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

Qualifications

• Minimum 1 year bartending experience in a hotel, restaurant, or high-volume bar preferred.
• Knowledge of classic and contemporary cocktails, beer, wine, and spirits.
• Strong guest service, communication, and problem-solving skills; calm under pressure.
• Proficient with POS systems and basic cash handling.
• Must meet minimum age requirements to serve alcohol; TIPS/TEAM/ServSafe Alcohol certification preferred (or obtained within 30 days).
• Availability for evenings, weekends, and holidays.

Physical Requirements

• Stand and walk for extended periods; lift/push/pull up to 30 lbs; frequent bending, reaching, and repetitive motions.