GIS Technician

The GIS Technician maintains and updates the City’s geographic information system (GIS) data, maps, applications, and related workflows with assistance from the GIS Analyst. The position edits new and existing spatial and attribute data, performs geographic analysis, and prepares maps, reports, and web GIS content to support City departments and their decision-making.

Reports to: Information Services Director

Supervision Exercised: Contract labor, as assigned. The functions below represent the primary work of the position. Management may assign other related duties as needed.

• Assist the GIS Analyst in maintaining and updating GIS datasets, including parcels, zoning, addressing, stormwater infrastructure, boundaries, and facilities.
• Collect data and information from a variety of sources, including field collection using GPS equipment, to develop and maintain GIS databases.
• Create, manipulate, manage, and analyze spatial and non-spatial data using digitizing, georeferencing, geocoding, editing, coordinate geometry (COGO), and queries.
• Query and analyze GIS data and present results through maps, graphs, reports, and tables; prepare GIS content for digital presentations.
• Work with City of Milton departments, including Public Works, Community Development, Police, and Fire, to identify GIS service needs, provide recommendations, and support spatial decision-making.
• Assist in maintaining web GIS applications, including web maps, dashboards, ArcGIS Survey123, and ArcGIS Field Maps.
• Review incoming data for accuracy and completeness and perform quality assurance and quality control (QA/QC) on GIS datasets.
• Assist City staff with day-to-day GIS needs and help the GIS Analyst complete ongoing GIS special projects.
• Scan and digitize as-built drawings, import and display AutoCAD data, and georeference or rectify raster data for use in GIS.
• Prepare and maintain GIS metadata and workflow documentation consistent with City standards.
• Create production-quality maps at appropriate scales, apply effective symbology and labels, and print or plot large-format maps for display.
• Manage recurring and as-needed data and map requests from City departments and respond to public map requests at the direction of supervisory staff.

Additional Functions

• Communicate and coordinate with City staff, developers, realtors, engineers, architects, contractors, county departments, regulatory personnel, partner organizations, and the public regarding assigned GIS work.
• Maintain records and documentation related to assigned GIS work while protecting confidential City information.
• Receive and respond to GIS inquiries, concerns, and complaints from City departments, agencies, and the public; refer matters outside the position’s authority to supervisory staff.
• Attend relevant professional meetings and training and stay current with GIS technologies and practices.
• Perform other related duties as assigned.

• Bachelor’s degree in GIS, Geography, Urban Planning, or a related field with major coursework in Geographic Information Systems, or two (2) years of professional GIS experience.
• Professional or academic experience with ArcGIS Pro and ArcGIS Online.
• Skill in the use of GIS systems and software, including Esri desktop products such as ArcGIS Pro or ArcGIS Desktop 10.0 or higher, ArcGIS Online, ArcGIS field applications, and applicable modules and extensions.
• Working knowledge of GIS and personal computer hardware components, operating systems, and software applications.

Preferred Qualifications

• Familiarity with enterprise geodatabases and SQL.
• Experience with municipal infrastructure or asset management datasets.
• Experience with Python and applicable GIS libraries.

Additional Requirements

• Valid Georgia Class C driver’s license and ability to travel between City and other work locations; use of a personal vehicle may be required.
• Availability for after-hours, weekend, holiday, on-call, or emergency work as needed.
• Ability to protect confidential information and follow applicable City policies and federal, state, and local requirements.
• Complete National Incident Management System (NIMS) training as required.

Leadership

Works within established guidelines, manages assigned GIS requests, and seeks guidance from the GIS Analyst and Information Services Director as needed. Provides oversight of assigned contract labor.

Complexity

Performs technical GIS work involving varied datasets, mapping requirements, applications, and departmental needs.

Decision Making

Evaluates routine GIS data and mapping issues within established procedures and refers complex or significant matters to the GIS Analyst or Information Services Director.

Competencies Knowledge Skills and Abilities

• Knowledge of GIS principles and practices and ability to collect, edit, manage, query, and analyze spatial and attribute data accurately.
• Ability to perform basic spatial analysis, including buffer, clip, and merge operations, and interpret results.
• Ability to review data for accuracy and completeness, resolve data quality issues, and maintain GIS metadata.
• Ability to present information and communicate ideas clearly, concisely, and professionally, both verbally and in writing, and provide responsive service to City staff and the public.
• Ability to document GIS workflows, prioritize requests, and work independently and collaboratively.
• Knowledge of Esri ArcGIS products and GIS workstation hardware, software, peripherals, and their operation in a networked environment.
• Knowledge of computer graphics and ability to symbolize and label GIS data, create maps at various scales, and print or plot large-format maps.
• Ability to import and display AutoCAD data, georeference or rectify raster data, and use GPS equipment for field data collection.

Working Conditions:

The physical demands described below are representative of those required to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform those functions.

• Work is performed in an office, at City facilities, and in the field collecting GIS data. Duties require use of computers, office equipment, and GPS equipment, along with sitting, standing, walking, bending, and fine hand movements.
• Work may require pushing or pulling equipment, twisting, squatting, kneeling, reaching, and lifting equipment weighing up to 35 pounds.
• Vision sufficient to read screens and printed materials and operate equipment, with or without correction; hearing sufficient for normal conversation, with or without correction.
• Fieldwork may involve outdoor conditions, uneven terrain, and travel among City locations. Occasional after-hours or emergency support may be required.