Quality & Safety Manager

Quality & Safety Manager

As the Quality & Safety Manager for Pratt Industries – Houston, you will play a pivotal role in upholding our facility's high standards for safety and quality. You will be responsible for developing and overseeing company safety programs, managing quality systems, and directing all production scheduling. This position acts as the key liaison between production, sales, and customer service to ensure seamless and accurate order fulfillment.

What You'll Get:

• Insurance benefits and wellness reimbursement within one month
• Paid holidays from day one and 401(k) with match at 3 months
• Tuition reimbursement at one year
• Excellent benefits package including medical, dental, short-term disability, and HSA
• Paid childbearing/parental leave at one year
• Healthy Lifestyle program with up to $1,200 awarded annually to your HSA
• Employee Assistance Programs to support life at work and home
• Safety and PPE reimbursements
• Cell phone discount with 2 major providers
• Monthly incentive bonus if plant goals are met

What You'll Give:

• A commitment to delivering excellent customer service and upholding company values.
• Leadership in driving a "Safety First" culture and a "Right First Time" quality philosophy.
• Effective communication between the production floor and the management team.
• Proactive problem-solving to resolve critical quality defects and workplace safety hazards.

Primary Duties and Responsibilities:

• Direct the Quality Management System (QMS) and drive continuous improvement initiatives to optimize cost and service.
• Lead plant safety initiatives, including regulatory compliance, training, and job design.
• Manage customer feedback and complaints using root cause analysis to implement corrective actions.
• Conduct and lead safety inspections, meetings, and new-hire safety orientation programs.
• Track vendor performance and analyze quality data to generate performance reports.
• Oversee the light-duty program by coordinating with medical providers and developing appropriate tasks.
• Manage and maintain all documentation regarding work-related incidents and workers' compensation.
• Collaborate with the Plant Manager to communicate operational needs regarding quality and safety.
• Perform strategic planning to improve products and ensure a safe working environment.
• Adhere to and enforce all plant Good Manufacturing Practices (GMPs) and Standard Operating Procedures (SOPs).
• Build and retain a customer-focused environment for both internal and external stakeholders.

**Additional duties may be assigned by management**

What You'll Need to be Successful:

• Education: College degree in manufacturing, engineering, logistics, or equivalent work experience.
• Experience: Proven experience in manufacturing areas (production/logistics); leadership experience in corrugated or quality system management preferred.
• Language Skills: Strong written and oral communication skills; ability to translate operational issues into clear procedures and listen effectively to team needs.
• Mathematical Skills: Competence in analyzing quality data, cost-avoidance methods, and using statistical software.
• Reasoning Ability: Systemic problem-solver capable of handling multiple complex priorities and identifying root causes.
• Technical Skills: Proficient with MS Office and statistical software; familiarity with ISO standards and QMS.
• Physical Demands & Work Environment: Ability to stand/walk frequently and lift up to 50 lbs. Work is performed in a loud manufacturing environment with exposure to moving mechanical parts and humid conditions.
• Leadership Attributes: Assertive self-starter who inspires team loyalty, mentor others, and is confident in driving organizational change.
• Certifications: Previous ISO certification is highly preferred.

Pratt Industries provides equal employment (and affirmative action) opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veterans status, or disability.