Audio and Video Equipment Technician

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Be the Brains Behind the Tech

At Rich AV Design, we don’t just install tech, we elevate lifestyles. From smart lighting and motorized shades to immersive home theaters and enterprise-grade networks, we create seamless, intelligent environments that blend form, function, and finesse.

We’re looking for an experienced Installer / Programmer who’s not just skilled with tools and tech, but passionate about quality, problem-solving, and next-level client service.

Many great techs come from theater or production backgrounds. This role, though, focuses on permanent smart home and commercial systems - the kind built into the architecture and networked for everyday use. If you’re excited to learn that side of A/V, we’re happy to train the right person.

Who You Are (Because You’re a Rock Star)

A seasoned pro – With 5+ years of A/V experience, you’ve been around the rack a few times.

A problem-solver – Whether it’s debugging a network issue or recalibrating a system, you don’t just fix it—you solve it.

Detail-obsessed – You take pride in clean terminations, organized racks, and pixel-perfect programming.

A team player – You collaborate, communicate, and are always willing to lend a hand.

Technically fearless – Networks, control systems, WiFi access points? Bring it on.

A lifelong learner – You’re always curious about the next upgrade or system tweak that can make things run smoother.

Client-focused – You understand that your work shapes the user experience, and you want every client to feel like a VIP.

What You’ll Do (aka Your Superpowers in Action)

You'll be on the front lines of delivering sleek, sophisticated home automation solutions. From wiring and mounting to programming and troubleshooting, you’ll help create intuitive, reliable systems that make tech feel like magic. You’ll also be the go-to expert when things need a tune-up, and a helpful resource to teammates and clients alike.

The Nitty-Gritty Details (aka What You’ll Crush Daily) System Installations & Programming

Program new and existing Savant or Control4 control systems and Lutron lighting/shading systems

Install and configure wired and wireless networking hardware

Fabricate and wire equipment racks, ensuring clean layouts and secure terminations

Terminate and test Cat5/6, coaxial, and fiber cabling with precision

Troubleshooting & Tech Support

Diagnose and resolve technical issues with both new and legacy systems

Provide support to fellow team members and offer guidance when needed

Interface directly with clients to ensure optimal performance and satisfaction

Requirements (What You Bring to the Table)

5+ years of AV integration experience in residential or commercial settings

Strong grasp of network infrastructure - routers, firewalls, managed switches, WiFi APs

Proficient using both PC and Mac platforms

Solid knowledge of control systems and best practices in calibration and testing

Ability to read schematics, follow build plans, and adapt in real-time

Clear communicator with a clean driving record and valid driver’s license

Must pass a comprehensive background check

Where & When

Your HQ: Based out of our Stamford, CT office Your Playground: Projects primarily in New York City, Fairfield County, and Long Island Your Schedule: Full-time with overtime opportunities Hours: Monday - Friday | 7:30 AM - 4:00 PM

Compensation

Our salary range is intentionally broad — we’re looking for specific skill sets and experience levels. Compensation will be determined based on what you bring to the table, including technical expertise, certifications, and leadership capabilities.

What Drives Us – Our Core Values

At Rich AV Design, we live and work by these core principles:

Great Customer Service – Listen first, communicate clearly, and deliver with confidence

Obsessed with the Client Experience – We’re not satisfied until the client is thrilled

Exceed Expectations – For our team, our clients, and ourselves

Accountability – Own your work, your mistakes, and your wins

Honesty & Integrity – We’re all about trust, respect, and a can-do attitude

The Good Stuff (Because You Deserve It!)

We take care of our team. After 90 days, you’ll enjoy:

401k: with up to 3.5% match

PTO: 10 days per year

Sick Days: 5 per year

Paid Holidays: 8 per year (7 fixed + 1 floating)

Dental/Health/Vision Insurance

Exclusive Vendor Discounts – From high-end audio to top-tier tech

Training & Growth – We’re always evolving and we want you to grow with us

What We're Like (Because We're Pretty Awesome)

We’re a close-knit crew that believes the best work comes from a positive, collaborative environment. We support each other, push for excellence, and celebrate wins, big and small. Whether we’re tackling complex installs or bonding over team lunches, we’re all about balance, trust, and mutual respect.

Ready to Join Our Team?

If you’re fired up about smart home tech, thrive in fast-paced environments, and love turning complex systems into simple elegance, we’d love to meet you. Apply today and become a key player in the future of home automation at Rich AV Design.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Application Question(s):

This role requires you to start and end your day at our Stamford, CT (06902) office. Can you commute every day to meet this requirement reliably?

Do you acknowledge that applications without direct experience or that do not meet the required qualifications will not be considered?

This position involves home automation integration - not stage or live production work. Do you have experience installing or programming permanent AV systems (e.g., Savant, Lutron, Control4, or similar)?

Experience:

control systems: 1 year (Required)

low-voltage system cabling: 1 year (Required)

AV installation within a residential environment: 1 year (Required)

License/Certification:

Driver's License (Required)

Work Location: On the road