Department Manager, Enterprise Business Solutions

Department Manager - IS Enterprise Business Solutions

Under the direction of the Chief Information Officer, provides strategic and operational leadership for OCTA’s Enterprise Business Solutions functions. This position leads mission-critical enterprise applications, data warehousing and integration, business intelligence and analytics, enterprise content management, SharePoint, collaboration, automation, eForms, and low-code solutions.

The Department Manager establishes technology strategies, priorities, governance, and service delivery aligned with organizational goals; partners with business leaders to modernize processes and deliver measurable value; and oversees technology initiatives, budgets, contracts, vendors, and workforce development.

This is an exempt position in salary grade 260: Min – $173,180.80 | Mid – $205,753.60 | Max – $238,305.60/year. The starting salary will be within this range based on qualifications.

This posting will remain open until a candidate is selected.

What You’ll Do

• Provide strategic leadership for OCTA’s enterprise applications, data and analytics, content management, collaboration, automation, and low-code technology functions.
• Establish department strategies, roadmaps, standards, governance, and priorities aligned with organizational objectives, business needs, risk, and available resources.
• Direct the lifecycle management, modernization, implementation, and support of mission-critical enterprise applications while reducing technical debt and retiring legacy solutions.
• Lead data warehousing, integration, business intelligence, reporting, and analytics capabilities while advancing data quality, governance, and secure access.
• Oversee SharePoint, enterprise content management, intranet, eForms, Power Platform, automation, and related collaboration technologies.
• Partner with business leaders to modernize processes and identify opportunities to effectively apply automation, analytics, low-code, AI, and emerging technologies.
• Ensure disciplined delivery of technology projects with clear scope, accountability, milestones, risk management, and transition to operational support.
• Collaborate across Information Systems to ensure cybersecurity, privacy, architecture, infrastructure, continuity, and support requirements are incorporated into enterprise solutions.
• Develop and manage department budgets, staffing plans, technology investments, software licensing, professional services, and vendor contracts.
• Lead, mentor, and develop managers and staff while building organizational capability, succession plans, and a culture of accountability and continuous improvement.

What We’re Looking For

• Proven technology leader with experience managing complex enterprise business solutions and multidisciplinary technology teams.
• Strong knowledge of enterprise applications, data warehousing and integration, business intelligence, analytics, automation, collaboration, and content management platforms.
• Demonstrated ability to translate organizational strategy and business needs into practical technology roadmaps and investments.
• Experience leading enterprise technology modernization, process transformation, and complex cross-functional initiatives.
• Strong understanding of technology governance, cybersecurity coordination, data governance, system lifecycle management, and project delivery.
• Experience managing significant budgets, contracts, software licensing, consultants, and technology vendors.
• Ability to build strategic partnerships with executives and business leaders and communicate complex technology issues, risks, and recommendations clearly.
• Strong leadership skills with demonstrated success developing managers and high-performing teams.

Minimum Qualifications:

• Bachelor’s degree in Business, Computer Science, Mathematics, or a related field or equivalent combination of education and experience.
• Minimum eight (8) years of technology experience, including at least four (4) years directly managing staff.
• Knowledge of modern enterprise technology trends and their application in a business environment.

Desired Qualifications:

• Experience with enterprise applications, data warehousing, data integration, business intelligence and analytics, automation, collaboration and content platforms, technology project delivery, cybersecurity coordination, and vendor and contract management.
• MBA strongly preferred.
• Project Management Professional (PMP) certification strongly preferred.

Why You’ll Love It Here

• Shape the enterprise technology strategy of a major public transportation agency.
• Lead modernization of mission-critical systems, data, analytics, automation, and digital business solutions.
• Partner directly with business and technology leaders to transform processes and deliver measurable organizational value.
• Guide the responsible adoption of emerging technologies, including automation, low-code solutions, analytics, and AI-enabled capabilities.
• Build and develop a talented technology organization while influencing investments that support OCTA’s long-term success.
• Make an agency-wide impact through technology solutions that ultimately help keep Orange County moving.

Join a team where innovation, integrity, and strategic thinking are valued.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or any other legally protected status.