Program Manager - Alumni Experience (JSOM)

Program Manager - Alumni Experience (JSOM)

The Jindal School of Management (JSOM) is seeking a dynamic, strategic, and relationship-driven professional to lead the expansion and formalization of our alumni network. This role will focus on building the structural foundation for our alumni relations, specifically spearheading the launch of new regional or industry-focused alumni chapters. The ideal candidate will blend strategic project management with high-energy community engagement to cultivate a vibrant, lifelong network of global alumni.

Minimum Education and Experience - Bachelor's degree. Three (3) years of related experience. An equivalent combination of education and experience may be considered.

Preferred Education and ExperienceEducation:Bachelor's degree in Higher Education Administration, Communications, Public Relations, Marketing, or a related field.Experience:3–5 years of experience in community management, event planning, or volunteer management.Technical Proficiency:Experience navigating CRM platforms (e.g., Salesforce, Slate) and using social media tools (specifically LinkedIn) for community building.Core Competencies:Exceptional interpersonal skills, strong public speaking ability, servant-leadership mindset, and the organizational skills required to manage cross-functional projects.

Other Qualifications - To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and ResponsibilitiesChapter Launch & Infrastructure DevelopmentChapter Playbook:Design and document a standard "Chapter Launch Playbook" outlining the governance, expectations, and operational guidelines for new alumni chapters.Geographic Expansion:Identify high-density alumni regions and collaborate with local alumni leaders to establish new regional or sector-specific chapters.Volunteer Leadership:Recruit, onboard, and manage volunteer alumni chapter leaders, providing them with the resources and university alignment needed for success.Alumni Engagement & Activity ProgrammingEvent Strategy:Plan, coordinate, and execute high-impact alumni events, including networking mixers, speaker panels, and homecoming activities (both virtual and hybrid).Benefits & Value Proposition:Define and promote clear benefits for active alumni, ensuring a compelling value proposition that drives sustained engagement.Student-Alumni Bridge:Collaborate with student organizations (such as the Dean's Council and other student leadership groups) to create mentorship and career-bridging opportunities between current students and alumni.Marketing, Content Curation & OutreachCommunications Strategy:Curate and write compelling content for quarterly alumni newsletters, dedicated LinkedIn groups, and spotlight features on the website.Success Story Pipeline:Establish a systematic process to track and showcase alumni achievements, reinforcing the brand value of the institution.Data Analysis & Network InsightsDatabase Management:Clean, update, and manage alumni data records within the CRM to ensure accurate tracking of geographic locations, industries, and giving potential.Engagement Analytics:Track event attendance, email open rates, and chapter growth metrics to provide leadership with quarterly data-driven reports on the health of the alumni network.Other duties as assigned

Physical Demands and Working Conditions

Additional Information - Work Notice:Work will be performed on-site and in person.

UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:Competitive SalaryTuition BenefitsBCBSPPOMedical Insurance Options – including 100% paid employee medical coverage for full-time employeesAD&D InsuranceDental & Vision Plan OptionsLong and short-term disabilityTRSRetirement PlanFertility BenefitsPaid time offAll UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Special Instructions Summary

Important Message - 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator.For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Veteran Employment Preference - Form DD-214