Technical Training Supervisor (Gas Meter Service)

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. Role and Scope of Position This position develops and conducts technical training programs to ensure the safe and effective performance of the Gas Operations employees with a focus on Meter Services. Training includes both classroom and hands‑on training and incorporates conceptual and hands‑on instructional methods. Responsibilities also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, and conducting supervision evaluation of field employees. Essential Functions Effectively implements training programs. Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content. Supervises, directs and instructs trainees during classroom, hands‑on and on‑the‑job training assignments. Evaluates performance during training and follows up on students’ learning through field visits, observations and refresher training. Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers and field personnel to provide operational input into the selection and operation of new equipment and development of new construction standards. Technical Knowledge/Skill Knowledge of gas meter service operations, safety standards and business processes. Knowledge of gas distribution operations, maintenance, and construction principles and practices (plus). Excellent communication skills, ability to present theory and concepts, and to provide hands‑on technical instruction with clarity, confidence and enthusiasm. Leadership and coaching abilities. Proficiency in PC desktop applications (e.g., Microsoft Word & Excel). Working knowledge of labor contracts. Education Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience. Experience Minimum of five (5) to ten (10) years of experience in Natural Gas Local Distribution Company operations and/or construction and supervising employees. Licenses & Certifications Driver’s License, D.O.T. preferred. Gas Operator Qualifications (OQ) preferred. Working Conditions Must be available to work emergency restoration assignments as required. Must be available to travel between MA/CT as necessary. Competencies Build trusting relationships Manage and develop people Foster teamwork and cross‑functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits Eversource offers a competitive total rewards program. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $122,920.00-$136,580.00. Worker Type Regular Number of Openings 1 Emergency Response Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor #J-18808-Ljbffr