Associate Director of Operations — CX Excellence
VXI
VXI Global Solutions is seeking an Associate Director of Operations in Charlotte to oversee day-to-day operations for a key Banking client, guiding a team of supervisors and driving a high-engagement culture that fuels excellent results. You will own delivery on critical metrics such as VOC, NPS, CSAT, and FCR while leading continuous improvement initiatives to strengthen service delivery and client partnership. This role emphasizes budget management, QA, and stakeholder collaboration. #J-18808-Ljbffr VXI
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Associate Director of Operations — CX Excellence in Charlotte, NC vacancy
- ...support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is... ...with Bain, please visit: Role Summary: As an Associate Director of Operations, you will serve as a senior operational leader,...SuggestedPermanent employmentFull timeMonday to Friday
VXI Global Solutions
Charlotte, NC2 days ago $96k - $192k
...Carrier social media at @Carrier. Position Summary Carrier Operations is looking for a high performance & goal oriented... .... Support the transformation of the operation to the Carrier Excellence (Cx) standards via a structured process and series of activities...SuggestedTemporary workLocal areaCarrier
Charlotte, NC1 day ago- VXI Global Solutions in Charlotte, NC is seeking an Associate Director of Operations to lead day-to-day performance for a key Banking client account. You will guide supervisors, drive engagement, and ensure exceptional results. You will own KPIs (VOC, NPS, CSAT, FCR, AHT...Suggested
- ...AI and automation can change the way it operates. You're comfortable working with... ...QUALIFICATIONSMinimum 3 years of experience in process excellence, process redesign, or management... ...minimum 12 years) work experience. (If Associates Degree, must have minimum of 6 years...SuggestedFull timeWork experience placementLive inWork at officeLocal area
$124k - $250k
...Sr. Manager Operations Excellence (Remote) Join to apply for the Sr. Manager Operations Excellence... ...there is a degree of onsite presence associated with this role Regardless of your role... ...Terms Seniority level Seniority level Director Employment type Employment type Full-time...SuggestedPermanent employmentFull timeContract workTemporary workWork experience placementRemote workWork from homeFlexible hoursCollins Aerospace
Charlotte, NC4 days ago- ...United States of AmericaJob Description:Associate Director, PSC OperationsOur expertise in... ...Director, Patient Service Center (PSC) Operations is responsible for leading a team to deliver... .... This role ensures operational excellence, regulatory compliance, and continuous...Full timeWork at officeLocal area
$138.6k - $257.4k
Job Description Summary#LI-Remote The Associate Director Cell Therapy Operations Manager is in the Southeast geography. This is a remote & field-based... ..., site readiness, quality compliance, and operational excellence while collaborating cross-functionally to resolve complex...Full timeRemote workRelocation package$210.39k - $357.67k
...belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core... ...new ones "I can succeed as the Enterprise Sourcing Operational Excellence Director at Capital Group." As Capital Group continues to invest...Contract workTemporary workWork at officeLocal areaFlexible hours- Responsibilities Brasfield & Gorrie, a recognized leader in the construction industry, has an exciting opportunity available for an Operational Excellence Manager in any B&G office location. The Operational Excellence Manager will be a company leader who encourages a culture...Night shift
$70.35k - $196k
...AI and automation can change the way it operates. You're comfortable working with... ...Minimum 3 years of experience in process excellence, process redesign, or management consulting... ...minimum 12 years) work experience. (If Associates Degree, must have minimum of 6 years work...Work experience placementWork at officeLocal area- Aptive Environmental is seeking an Operations Supervisor to lead a local field operations team in Charlotte, NC. This full-time role focuses... ...and achieving operational efficiency. The ideal candidate has excellent communication and leadership skills, a clean driving record,...Full timeLocal area
- ...invoicing, revenue administration, vendor payments, and corporate card programs. You will establish standardized processes, drive operational excellence, and collaborate across departments to align activities with organizational goals. A strong leader will foster continuous...
- A retail company in Charlotte seeks a Manager for Operational Excellence to coordinate and manage roll-out programs across various sites. The role demands leadership, operational oversight, and effective communication. Candidates should have a Bachelor's degree and 3-5...
- Jones Lang LaSalle (JLL) in Charlotte, NC seeks a Senior Director of Facilities Management to lead the on-site team, oversee operations, safety, and service delivery across our properties. You will develop and enforce standards, drive cost efficiency, and partner with...
- Piedmont Airlines, Inc. is seeking a People Operations Lead to oversee day-to-day operations within the HRIS and Strategy function, ensuring... ...point for processing concerns and drives operational excellence through standardization, documentation, and training. The successful...
$177.48k
...Performance Improvement - Supply Chain and Operations - Strategic Sourcing Associate... ...DESCRIPTIONSupply Chain & Operations Associate Director You Belong Here The Protiviti Career... ...strategies to win new business. You excel at identifying opportunities to integrate...Full timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours- ...Operational Improvement LeaderLeads operational process improvement initiatives focused on optimizing blood collections operations, reducing product discards, lowering donor deferrals, and improving collection accuracy by blood type and product demand. Partners with Collections...
OneBlood
Charlotte, NC2 days ago - .... As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing... ..., guidance, and support.As a member of the global Operational Excellence leadership team, constantly seek and share best practices across...Full time
- Ulta Beauty in Charlotte seeks an Operations Manager to lead a store team, drive sales, manage... .... You will oversee a team of Task Associates and the Merchandise Manager, focusing on... ...requires a passion for operational excellence, strong leadership, flexibility, and the...
$75k - $110k
...Technology is evolving its capabilities, technology portfolio, and operating model to deliver a better experience for our customers,... ...you will drive organizational maturity, strengthen operational excellence, and ensure technology investments deliver measurable business...Full time- ...Alvarez & Marsal seeks a Manager in Operations Group/Transformation Services to lead performance-improvement engagements for PE-backed portfolios across the US. You will structure plans, identify cost-saving opportunities, and drive execution with PE leadership. With...
Alvarez & Marsal
Charlotte, NC2 days ago $130k - $150k
...Charlotte, NC 28210 Salary Range: $130,000.00 – $150,000.00 Director of Fiber Network Operations About the Role The Director of Fiber Network Operations... ...the overall performance, reliability, and operational excellence of Ripple Fiber’s national fiber network infrastructure...Contract workLocal areaHome officeNight shiftRipple Fiber
Charlotte, NC2 days ago- ...We are looking for a Senior Director, Order Operations and Fulfillment to join our growing team! In this role, you will be responsible for maximizing... ...a culture of ownership, collaboration, and execution excellence Champion change management initiatives that enable rapid...Work at officeRemote work
Vacation Tree LLC Defunct
Charlotte, NC3 days ago - ...Honeywell Thermal Solutions is seeking dynamic and results-driven Director, Commercial Operations & Sales Excellence to lead our global commercial strategy and accelerate growth across our portfolio of Fuel Delivery, BMS and Thermal solutions and services. This role is...Temporary workWork at officeFlexible hours
Honeywell Technologies
Charlotte, NC5 days ago $152.37k - $186.23k
..., learn new skills and discover what you excel at—all from Day One. Works closely with the... ...directly to the Regional Managing Director. This position requires National Mortgage... ...employment eligibility verification system operated by the U.S. Citizenship and Immigration Services...Temporary workLocal areaU.S. Bank
Charlotte, NC4 days ago$155k - $180k
...Solutions! Your Opportunity Venture Solutions is seeking a Director of Operations for our Charlottee, North Carolina location. This role will... ...demonstrated skills at writing implementable business plans Excellent communication, change management and project management...Temporary workFlexible hoursShift workTaylor Corporation
Charlotte, NC3 days ago- ...Vallen is seeking a Director of Operations for Integrated Solutions. This leadership role oversees 8–12 Area Managers and manages $250–$350... ...obligations, lead improvements, and build teams to deliver service excellence while aligning with corporate goals. #J-18808-Ljbffr...
Vallen
Charlotte, NC2 days ago $140k - $170k
...Director of Operations Location: Charlotte, NC | Onsite (Direct Hire / Full Time) Compensation: $140K-170K annual salary + variable comp. Reports... ...strong reputation for quality, innovation, and operational excellence while continuing to invest in its people, manufacturing...Full timeContract workPrecision Talent Partners, LLC
Charlotte, NC1 day ago$65k - $75k
...empathy. Whom We Seek Based in Charlotte, NC, the Director for Operations oversees all programmatic operations for Hispanic Federation... ...initiative and make decisions. Maturity, professionalism, excellent interpersonal skills, and an ability to exercise diplomacy...Work at officeRemote workFlexible hoursHispanic Federation
Charlotte, NC4 days ago- ...are a part of something special. The Director of Operations is a key leadership position responsible... ...the RR Living Core Values and drive excellence at the community and with resident... ...individualism, collaboration, and inclusion. Our associates are the best in the business,...Work at officeLocal area
RR Living
Charlotte, NC2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Director of Operations — CX Excellence. Be the first to apply!
Related searches
- associate director clinical operations Charlotte, NC
- retail associate manager Charlotte, NC
- associate product manager web Charlotte, NC
- associate manager Charlotte, NC
- associate director market research Charlotte, NC
- associate director clinical data management Charlotte, NC
- associate manager brand marketing Charlotte, NC
- remote associate product manager Charlotte, NC
- associate business manager Charlotte, NC
- associate manager digital marketing Charlotte, NC