Technician

About Us ServiceMaster Restoration Services is a leader in the restoration industry dedicated to restoring homes and businesses with integrity, expertise, and care. Pay Grade: Hourly, non‑exempt Position Summary As a Technician, you will assess damage, implement restoration processes, and ensure work meets industry standards and client expectations. You will collaborate closely with clients and team members to deliver high‑quality results and provide exceptional customer service. Responsibilities Inspect and evaluate property damage to determine the extent of the restoration work required. Perform tasks related to water extraction, fire and smoke damage repair, mold remediation, and structural drying. Use specialized equipment and tools to carry out restoration processes efficiently and safely. Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes. Communicate with clients to explain the restoration process, answer questions, and address any concerns. Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety. Participate in the on‑call rotation. Other duties as assigned or apparent. Skills / Qualifications Required Must possess a valid driver’s license and maintain a satisfactory driving record. Organizational skills Problem‑solving/decision‑making capabilities Analytical thinking Preferred OSHA 10/30/40 Certification Previous experience in restoration or related fields preferred. Previous experience with DocuSketch, Mica, or Restore 365 Work Environment This is an in‑field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment (PPE) will be provided. Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions. Physical Demands This position typically requires the employee to stand or walk for extended periods, occasional use of ladders, and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position. Benefits 401(k) Plan – competitive retirement plan with company matching contributions. Health Insurance – quality medical coverage for you and your family. Health Savings Account (HSA) – tax‑advantaged savings for medical expenses paired with a high‑deductible health plan. Dental Insurance – preventive and restorative dental care. Vision Insurance – coverage for routine eye exams and eyewear. Short‑Term and Long‑Term Disability Insurance – protect your income with coverage options for unforeseen circumstances. Hospital Insurance – benefits for hospital stays and associated costs. Life Insurance – company‑sponsored life insurance with additional coverage options. We prioritize work‑life balance with generous Paid Time Off (PTO), including vacation days and sick leave. ADA ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Disclaimer The above information is an illustration of the general nature and level of work performed. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment. The job description does not constitute an employment agreement and is subject to change. Equal Opportunity ServiceMaster is proud to be an equal opportunity employer. We participate in E‑Verify and do not provide visa sponsorship for this position; applicants must be authorized to work in the United States. #J-18808-Ljbffr