BERT OGDEN BMW SHUTTLE DRIVER

Shuttle Driver

The Shuttle Driver picks up and drops off dealership customers along a predetermined route, usually in the company van. Also ensuring the safety of customers, delivering to their destination on time, and maintaining a clean and well-kept company vehicle. Having useful knowledge regarding the area you are driving in and the sites you pass can help you build a rapport with customers.

Essential Duties:

• Safely transport dealership customers to and from designated locations using a company shuttle vehicle
• Provide timely pick-up and drop-off service while following predetermined routes and schedules
• Ensure passenger safety by adhering to traffic laws, company policies, and safe driving practices
• Maintain a professional, courteous, and customer-focused attitude at all times
• Assist customers with entering and exiting the vehicle as needed
• Keep the company vehicle clean, fueled, and well-maintained inside and out
• Perform routine vehicle inspections and promptly report maintenance or safety concerns
• Communicate effectively with dealership staff regarding customer transportation needs
• Build positive rapport with customers by providing friendly conversation and helpful information about the local area
• Manage multiple pick-up and drop-off requests while maintaining punctuality and organization
• Represent the dealership in a professional manner while interacting with customers and the public
• Follow all company procedures regarding vehicle use, customer service, and safety regulations
• Other duties as assigned

Qualifications:

• Follow company safety standards
• Be able to read, understand and comprehend all company and regulatory policies
• Strong interpersonal skills
• Effective verbal and written communication skills
• Must be able to work in a fast-paced environment while delivering exceptional customer service
• Previous experience in retail, hospitality, customer service or similar roles is strongly preferred

Education and/or Experience:

• High school diploma or equivalent

Physical Requirements & Work Environment:

• Prolonged periods of sitting
• Must be able to lift up to 20 pounds at times
• Ability to travel occasionally

Certificates, Licenses, Registrations:

• Valid Texas Driver's License

Other Requirements:

• Pass Background Check
• Pass Drug Test
• 21 Years-Old or Older

Employment Benefits Include:

• Paid Vacation and Holidays
• 401(K)
• Vision Insurance
• Dental Insurance
• Medical Insurance