Oncology Nurse Team Lead

What You’ll Do As an Oncology Nurse Team Lead, you will oversee and manage one or more frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency. You will advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross‑team collaboration. This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives, and enhancing Thyme Care’s service offerings by effectively communicating feedback to our clinical leadership. After Your First Three Months, You Will: Have completed Nurse training and demonstrated competencies in a Nurse role. Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards, and actively share ideas on improving them. Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations. Directly manage and serve as an escalation point to a team of Oncology Nurses, including escalated member or caregiver interactions and process‑related questions or issues. Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction. Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans. Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed. Understand the performance of your direct team members, both quality and productivity, and address issues and challenges through coaching, mentorship, and performance improvement plans. Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop. Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high‑quality providers, and preventing readmissions. Provide clinical expertise in medical, behavioral, and crisis management. Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures. Provide support in conducting root‑cause analyses to identify knowledge, data, or procedure gaps. Drive engagement and promote the Thyme Care vision and strategy. Be available for urgent clinical escalations and clinical consult support. Provide Nurse overflow, holiday, and on‑call coverage support as needed. Develop strategies to promote culturally competent care and close the health literacy gap. What Leads To Success People‑first. Thyme Care’s mission and members matter to you deeply. A BSN. You must have a Bachelor of Science Degree in Nursing, a multi‑state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Team player. You’re a strong collaborator who understands what it’s like to lead a team in a growing and evolving environment. You’ll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast‑paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team’s strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You’re never afraid to get your hands dirty, but you can also take a step back and connect the company’s strategy to your team’s performance and execution. Technology enthusiasm. You have a desire to learn how to use new technologies. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team’s needs and do what it takes to address urgent and essential needs immediately. Bias to action. You’re a self‑starter and don’t need anyone to tell you when to do something. You’re always solving problems and going the extra mile for others. Salary: The base salary for this role is $103,500. The salary range could be lower or higher if the role is hired at another level. Equal Opportunity Employer: We are an equal‑opportunity employer. We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email. #J-18808-Ljbffr Thyme Care, Inc.