Part Time Patient Access Registration Representative

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Sign‑on bonus is available only to external candidates. Internal candidates employed by UnitedHealth Group, UnitedHealthcare, or a related entity in any capacity are not eligible. Location: 1011 Spring City Dr, Waukesha, WI 53186 We offer 4 weeks of paid training. Hours of the training will be based on schedule or will be discussed on the first day of employment. Primary Responsibilities Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered early in the process Obtains appropriate applications and forms, confirming signatures are on file; photocopies/scans documents as needed Provides patients with financial responsibility information, collects patient liabilities, documents amounts in appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Coordinates patient admission needs, bed assignments, and tracking boards where applicable Meets or exceeds audit accuracy standards; works worklists and error reports timely, and proactively seeks assistance to resolve issues May perform other duties upon request Required Qualifications High School Diploma/GED 6+ months of customer service experience in an office/healthcare setting Intermediate proficiency with Microsoft Office products Ability to work 20 hours per week on the following rotating schedule: Week 1 – Tuesday & Wednesday 3:00 pm–8:00 pm; Saturday 7:45 am–4:15 pm Week 2 – Sunday 7:45 am–4:15 pm; Monday, Thursday & Friday 3:00 pm–8:00 pm Week 3 – Tuesday & Wednesday 11:30 am–8:00 pm Week 4 – Monday, Thursday & Friday 11:30 am–8:00 pm Must be 18 years of age or older Preferred Qualifications Experience with electronic medical records system Experience in a medical office or hospital admitting/registration office Knowledge of medical terminology Soft Skills Excellent customer service skills Excellent written and verbal communication skills Demonstrated ability to work in fast‑paced environments Pay & Benefits Pay is based on several factors, including local labor markets, education, work experience, certifications, and more. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. All benefits are subject to eligibility requirements. We comply with all minimum wage laws as applicable. Equal Employment Opportunity UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Drug‑Free Workplace Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr Wisconsin Psychiatric Association Inc