Mortgage Loan Administrator

Mortgage Loan Administrator

Are you a mortgage professional, looking to join a growing team that values attention to detail and efficiency?

At Security National Bank, if there is one belief we hold together as a team, it's that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life's interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we'd like you to advance your career with us at SNB.

We are searching for a skilled Mortgage Loan Administrator to join our team and provide crucial support to our lenders in managing loan origination responsibilities. The ideal candidate possesses a solid understanding of the mortgage industry, exceptional organizational skills, and a keen attention to detail. In this role, you will play a vital part in ensuring the smooth and efficient processing of loan applications, while also providing technical support for our loan origination system. You will work closely with our lending team, ensuring timely and accurate document preparation, tracking loan statuses, and troubleshooting any issues that arise throughout the loan process.

Details Matter. We are looking for a self-driven individual who possesses strong communication skills, a proactive mindset, and the ability to handle multiple tasks effectively, as these are key to success in this role. If this sounds like you, apply today and take the next step in your career with us!

JOB DESCRIPTION:

• Provide support in the collection and preparation of loan applications with supporting documentation.
• Run credit reports and review all documentation.
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the lender.
• Maintain customer and referral partner contact to ensure follow-up of loan application and answer basic customer inquiries while providing quality customer service.
• Ensures legal/regulatory procedures are followed and compliance practices meet all standards.
• Support workflow automation, compliance, operational efficiencies, pipeline management, help desk and training.
• Create and maintain a report library and build custom reports as necessary.
• Assist with maintaining loan templates, fee templates, forms and custom documents.
• Maintain knowledge of business rules for data entry, workflow progression and regulatory compliance.

Required for this position: Strong analytical and problem resolution skills. Excellent attention to detail, strong understanding of mortgage, account balancing, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, self-motivation, strong oral and written communication skills.

EDUCATION AND EXPERIENCE:

• 2+ years recent Mortgage/Real Estate experience
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

HOURS:

Regular business hours, Monday through Friday.

BENEFITS:

We offer a comprehensive benefit package to our employees including medical, dental, vision, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

ABOUT SECURITY NATIONAL BANK:

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region's most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.