Strategic Sales Account Manager

Job Description

R24 Security Integration is seeking an experienced Strategic Account Manager to join our sales team.

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This is a relationship-management role with a business-development expectation.

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The Strategic Account Manager will be responsible for developing and growing long-term relationships with existing R24 customers while actively identifying and pursuing new business opportunities.

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We are looking for someone who enjoys taking care of customers, understands how to grow an account over time, and still has the drive to go out and create new business.

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The successful candidate will take ownership of established customer relationships, identify opportunities to expand those relationships, and develop new customers with the potential to become long-term R24 accounts.

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RESPONSIBILITIES

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Manage, support, and grow an assigned portfolio of existing customer accounts.

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Develop strong customer relationships and become a trusted resource for their electronic security needs.

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Identify opportunities within existing accounts, including new projects, additional locations, system expansions, upgrades, service agreements, and recurring-revenue opportunities.

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Actively prospect for and develop new customers.

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Build and maintain a healthy pipeline of new business opportunities.

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Develop opportunities from initial customer contact through discovery, solution development, proposal, negotiation, and award.

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Work closely with R24's estimating, engineering, operations, service, and management teams to develop solutions that meet customer requirements.

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Maintain responsibility for pricing and gross-margin performance within company guidelines.

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Identify and develop recurring-revenue opportunities, including service agreements, software maintenance, monitoring, and other ongoing services.

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Maintain customer relationships after the initial sale, with a focus on the total life-cycle value of the account.

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Represent R24 professionally with customers, manufacturers, industry partners, and the broader security community.

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WHAT WE ARE LOOKING FOR

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• We're looking for someone who is equally comfortable walking into an established customer relationship and creating a new one from scratch.
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• The ideal candidate is self-directed, accountable, commercially minded, and comfortable working in a technical sales environment. The ability to build relationships, identify customer needs, develop opportunities, and move those opportunities through the sales process is essential.
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• Experience selling electronic security systems, access control, video surveillance, intrusion detection, integrated security systems, or related technology is strongly preferred.
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• Experience working with commercial, government, defense, critical infrastructure, or other security-conscious customers is also valuable.
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• Most importantly, we're looking for someone who understands that successful strategic account management is more than responding to requests for quotes.
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• Our Strategic Account Managers are expected to actively look for opportunities, develop relationships, pursue new customers, and grow accounts over time.
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COMPENSATION AND BENEFITS

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R24 offers a competitive base salary plus a performance-based commission plan designed to reward profitable sales and long-term account growth.

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Commissions are uncapped, with an accelerated commission structure once annual sales goals are achieved. High performers have the opportunity to materially increase their total compensation through both new business development and growth within existing accounts.

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• Monthly vehicle allowance

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• Mobile-phone allowance

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• Healthcare, dental, and vision benefits

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• 401(k) plan with company match

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• Paid time off

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• Paid holidays

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• Reimbursement of reasonable business expenses

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ABOUT R24 SECURITY INTEGRATION

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• R24 Security Integration provides sophisticated electronic security solutions to customers with demanding security requirements. Our work includes integrated electronic security systems and the ongoing service and support required to maintain those systems throughout their life cycle.
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• R24 has grown from startup to approximately $20 million in annual revenue in just our first three full years of business.
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• That growth is creating opportunities throughout the organization, and we expect successful people who join us today to have significant opportunities to grow their responsibilities and careers as the company continues to expand. We are building for the long term.
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• For the right Strategic Account Manager, this is an opportunity not simply to step into a sales territory, but to help build the next stage of R24's growth and grow professionally along with the company.
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• Our approach to sales is built around long-term customer relationships. We believe the best customer relationship isn't a single project—it's a relationship that continues to grow for years.
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• If you're an experienced security sales professional who enjoys taking care of customers but still has the drive to hunt for new business, we'd like to hear from you.
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