Early Build Operations Lead

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

The Early Build Operations Lead is responsible for managing all production requirements in the Early Build Lab in Rochester, MN. The primary focus of this role will be managing the Quantum RTE builds fulfilled from Rochester, and managing Quantum inventory in SAP. The Operations Lead is responsible to ensure all production requirements are met and Development/customer schedules are supported.

Key responsibilities include:

• Provide work direction to the Early Build team and manage resource requirements

• Coordinate and setup build schedules to support Quantum production requirements

• Primary focal point for Engineering, MPM’s, and Development to provide status on production, material requirements, and address problems

• Receive and process inbound parts into SAP inventory

• Monitor inventory accuracy and ensure integrity of stock levels. Investigate and resolve inventory discrepancies, and maintain strong audit posture

• Prepare and maintain shipping documentation (SI’s) for outbound shipments

• Track, investigate, and resolve missing parts and delayed shipments

Required technical and professional expertise

Previous experience working in a Lab, warehouse, or manufacturing environment

Excellent communication and teamwork skills

Organization and time management

Experience working with SAP

Previous experience as a team lead or Project management lead

Previous experience with shipping and distribution operations

Preferred technical and professional experience

Previous experience using SAP and MFS

Strong problem-solving skills and attention to detail

Previous experience working with IBM systems/products

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.