Customer Service Representative - State Farm Agent Team Member

Benefits: Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About Our Agency: Our agency opened in June 2025 and is growing fast, with a small team of full‑time and part‑time members. We value collaboration, integrity, and opportunity. Our office culture is energetic, motivated, and goal‑driven. We offer paid time off, paid holidays, birthdays off, and full licensing reimbursement. We’re looking for a sales‑focused team member who’s hungry to learn, coachable, and ready to hit the ground running with a positive, can‑do attitude. Role Description: As a Customer Service Representative - State Farm Agent Team Member with James Brauns - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications: Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr