Forward Deployed Engineer

Forward Deployed EngineerConfido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.The RoleLocation: New York, NY (Relocation supported)We are looking for a Forward Deployed Engineer to work directly with enterprise customers to turn real-world financial workflows into production software.This role sits at the intersection of engineering, product, and customer implementation.You'll help customers go from kickoff ? live while shaping the core platform.What You'll DoWork directly with enterprise customers during onboarding and implementationTranslate operational workflows into scalable Confido product featuresBuild integrations with customer systems and data sourcesExtend the platform to support complex financial workflowsIdentify product gaps and collaborate with product/engineering to close themTypical projects include:AI-powered document ingestion for financial dataRetailer and freight portal integrations (ex: Kroger)Financial analytics and forecasting pipelinesInternal tools and customer-facing product featuresWhat We're Looking ForRequired2+ years of software engineering experienceStrong backend or ML/AI backgroundComfort working directly with customers and ambiguous problemsNice to HaveExperience with data pipelines, AI systems, or integrationsStrong communication and product intuitionInterest in early-stage startups and high ownership rolesCS degree or equivalent experienceStackBackend: Rails, PythonFrontend: Typescript, React, VueData: Postgres, SnowflakeInfra: AWS, Datadog, Appsignal, MezmoProduct Analytics: PostHogAI: Claude SDK + foundation modelsConfido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.