Learning & Development Trainer

About This Opportunity The Learning & Development (L&D) Trainer is responsible for delivering engaging, high-impact training programs that support performance across AD Mortgage’s sales, operations, and corporate teams. This role partners with leadership and subject matter experts to facilitate training on mortgage products, systems, processes, and compliance, ensuring employees are equipped to succeed in a fast-paced, regulated environment. Key Responsibilities Training Delivery – Facilitate instructor-led and virtual training sessions for new hires and tenured employees; deliver training on onboarding, leadership development, individual contributor development, internal systems and workflows; lead new hire onboarding programs for roles such as Account Executives, Loan Officers, and Operations staff. Stakeholder Collaboration & Content Development – Collaborate with Sales, Operations, HR, and Compliance leaders to identify training needs; independently design and develop training content, as well as co-create with L&D team using Microsoft Suite and Articulate; partner with Instructional Designers to refine and improve course materials; act as a subject‑matter reinforcement resource, answering learner questions and providing post‑training support. Learner Engagement & Coaching – Create a dynamic and engaging learning environment that drives participation and retention; provide real‑time coaching and feedback to trainees; support ongoing development through workshops, refreshers, and skill‑building sessions. Measurement & Continuous Improvement – Evaluate training effectiveness through assessments, surveys, and performance metrics; identify gaps in knowledge or performance and recommend improvements; continuously enhance delivery techniques and training materials based on feedback and business needs. Location and Schedule Full‑time, office‑based position in Troy, MI HQ. Standard working hours: Monday to Friday, 9:00 AM to 6:00 PM. Skills & Qualifications Bachelor’s degree in Business, Education, HR, or related field (or equivalent experience). 2–4+ years of training, facilitation, or teaching experience. Strong presentation and facilitation skills. Experience delivering training in a fast‑paced, performance‑driven environment. Preferred Mortgage or financial services experience. Training and/or facilitation certifications. Experience with LMS platforms and virtual training tools (Zoom, Teams, etc.). Experience leveraging e‑learning software such as Articulate. Key Skills & Competencies Engaging, high‑energy facilitation style. Strong communication and interpersonal skills. Ability to simplify complex concepts for diverse audiences. Strong organizational and time‑management skills. Adaptability and comfort in a rapidly changing environment. Coaching mindset with a focus on learner success. What We Offer | Career and Culture Inclusive, supportive company culture. Defined paid training and clear pathways for career development. Benefits package: PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k). We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. AD Mortgage is a broker‑voted Top 5 U.S. wholesale lender, recognized as a top Non‑QM lender in the U.S. With 20 years in the industry, we offer a full range of loan programs, including DSCR, Bank Statement, FHA, and Conventional loans. #J-18808-Ljbffr AD Mortgage LLC