Hotel Front Desk Representative

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Hotel. As a Front Desk Representative, you will be the first point of contact for our guests. You will greet all guests as they arrive, book reservations, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet all guests as they arrive and provide an excellent customer experience Answer phone calls Assist guests with any guest request. Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills Tru by Hilton York