People Growth ops

Health Can't Wait

Not for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

The People Growth Role

Are you excited about operating, designing, and scaling efficient HR operations in a fast-growing company? Join our vibrant People team as People Ops!

• This role has a strong operational dimension. It calls for a genuine appetite for analyzing available Learning and Development data, building efficient and automated processes that will still hold up in ten years, and a sharp understanding of both business strategy and culture. It also requires the ability to understand and work with a wide range of stakeholders. In practice, it means scaling our training policies and processes, and running programmes such as the Coaching Academy.

• Below is an overview of the role's key missions.

• All of those missions cover all the countries in which Alan operates (Belgium, Canada, France, and Spain) and also employees under employment of record.

• The People Growth will be mentored by Aude Vantyghem, who leads these topics at Alan.

The People Team

• The People team is made up of 11 people who are lucky enough to work in an environment shaped by Alan's Leadership Principles. Every single one of them is a genuine fan of our products and deeply committed to Alan's health mission.

• It is a generalist team: everyone shares three core missions, namely People on-call, individual situation management, and HRBP. On top of that, each person owns one or more cross-functional topics depending on their flavor.

• The team covers Learning and Development, Payroll and Admin, Employee Experience and Operational Efficiency, Compliance and Employment Law, and Comp and Ben.

Your Missions

On top of the core missions shared across the People team, you will be responsible for:

• Writing clear, user-centric documentation on our key processes and policies

• Streamlining and simplifying operations wherever you spot an opportunity

• Automating recurring processes — at our scale and pace, manual or one-off solutions simply do not hold up

• Leveraging AI to multiply the impact of your work

• Making data-driven decisions: analyzing available Learning and Development data to guide priorities, measure impact, and continuously improve what we build

• Scheduling, running, and continuously improving our training programmes for Leads and Coaches, and measuring their impact

• Contributing to scaling our Coaching system

• Gradually taking on individual situation management, with full training and support along the way

• Progressively supporting Leads and Coaches at Alan (check out our unique management system), with training and support along the way.

Outcomes within your first months in the team

By 2.5 months:

• You are autonomous in answering day-to-day requests from Alaners through our on-call system

• You have documented or improved documentation on one People Growth process or policy

• You have shadowed and been reverse-shadowed on individual situation management

• You are able to run our training programmes end-to-end, from scheduling to collecting satisfaction data

• You have taken our automation training and shipped one automation

• You are able to run basic internal ops recurring tasks

By 5 months:

• You handle simple individual situations without supervision

• You have maintained data quality across your People Growth scope and flagged structural improvements to existing processes

• You are driving continuous improvement on at least one training programme, using data to guide your decisions

• You have started contributing to scaling our Coaching system, with growing autonomy

Is It What You Are Looking For?

You may be a great fit for this role if:

• At least a first experience in HR — recent graduate profiles with an internship are welcome

• Fluent in English, written and spoken — all our internal processes, documentation, and communications are in English

• Based in Paris (Valmy) or in one of our physical offices

• A genuine interest in Learning and Development, training coordination, or People Growth

• Personal methods to prioritize and adapt when workload or context shifts

• Rigorous, with rock-solid attention to detail

• Autonomous: you share a way forward when you spot a problem, while knowing when to ask for guidance on more complex situations

• A demonstrated appetite for data: you are comfortable working with numbers, spotting trends, and using insights to make decisions

• A demonstrated interest in automating and improving recurring processes, not just executing them

• AI-enthusiastic: you actively look for opportunities to leverage tools to amplify your work

• Comfortable interacting with a wide range of people, including senior stakeholders, both internally and externally

Nice-to-have

We are not looking for all of the below - any one of these backgrounds can be a strong signal depending on your routing.

• You have prior experience in HR ops, even as an intern or work-study.

• You come from a tech start-up or scale-up background.

• You have experience in operations, project coordination or office management.

• You have a background in consulting, audit, legal, compliance, finance or operations.

• You have a background in teaching.

For this opportunity, we are aiming to hire within the A1-B0 level range.

How We Work

• Location: You must be legally eligible to work from France.

• Remote work: We offer remote work flexibility, but we value in-person collaboration

Important Note: We Hire People, Not Roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.

If you identify yourself as a woman: