Dealer Relationship Manager- Lower Midwest

Regional Sales Director

Did you know Rice Lake Weighing Sells the majority of our product line through a Dealer network? If you have experience selling through multi-line dealers, this may be the perfect job for you!

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Rice Lake Weighing Systems (RLWS), a global organization, is seeking an energetic, experienced and results-driven individual to join our team as a Regional Sales Director for the Lower Midwest territory (Iowa, Nebraska, Missouri & Kansas).

The Regional Sales Director functions as a Dealer Relationship Manager and provides a growth-oriented leadership role in managing the Company's sales efforts in the assigned territory. Manage the sales process from prospecting to closing. Successfully builds long-term relationships with all designated scale distributors, OEMs and National Accounts. Aggressively travels within the assigned territory to optimize sales growth and profit margin across all product lines. Encourages and develops global perspective across Company operating departments. Preserve our "Customer Comes First" family approach as we continue to grow in an ISO 9001 operating environment.

Key Responsibilities

Focus on growing sales. Provides a growth-oriented leadership role in managing the Company's sales efforts in the assigned territory with focus on scale distributors, OEMs and National Accounts across all Company product groups. Responsible for the growth of sales dollars as compared to prior year performance for assigned accounts. Assists in formulating sales and marketing plans within the assigned territory. Objective is to grow the assigned territory as defined in the Company Annual Goals and Objectives.

Maintains and grows current business levels with accounts. Successfully builds long-term relationships with all designated customers. Know customer's strengths and weaknesses and overall business plan. Understand the customer's organization, spending patterns and types and volume of purchases.

Generates new sales and customers. Locate, contact and sells to new accounts. Follows up on leads and prospects new customers. Ensures new accounts are appropriately set up in the sales system.

Manages the sales process from prospecting to closing. Includes making product demonstrations, developing competitive quotes, negotiating with customers, closing large sales and pursuing regular customer follow-up. All customer orders and action items are to be phoned or faxed into the appropriate department for immediate action with a goal of same day response to standard inquiries and customer support.

Aggressively travels toward optimizing sales growth and profit margin within the assigned territory. Submits call reports based on all customer contacts including phone contact when actionable issues arise. Generally, calls on customers Monday morning through the end of business Thursday. Typically, Fridays are spent as office days on paperwork and other appropriate duties.

Maintains product knowledge in relation to technical performance and specifications of current and proposed products and services. Use product knowledge to differentiate the Company's products from competitors and to provide technical assistance to customers in the selling process.

Maintain accurate awareness of general sales trends in the weighing industry. Researches competitors and gathers market intelligence including product offerings, product pricing, features, buying patterns and overall sales methods.

Ensures that all customers receive training on Company products and services through on site visits, service schools and trade show participation. Encourage VIP participation and schedule customer visits. Introduce new products and ensure customers understand features and selling points.

Reports all market intelligence and a competitive analysis by completing a weekly travel and contact report. Reports are due weekly along with expense reporting.

Participates in regional industry related organizations (ISWM, NISA, ISRI and others) by attending functions in addition to normal weekly activities.

Attends and participates at trade shows.

Qualifications

• Bachelor's degree in business administration, Sales, Marketing or Engineering, or five (5) or more years of relevant industry experience
• Five (5) or more years of experience in the scale industry
• Two (2) or more years of management/supervisory experience
• Must possess a valid driver's license

Skills & Competencies

• Excellent technical skills and the ability to share them
• World-class customer service and interpersonal skills
• Exceptional sales skills and the ability to share them
• Strong management and organizational skills
• Solid computer skills related to Microsoft Office applications
• Outstanding verbal and written communications skills
• Strong negotiating skills
• Excellent team building skills

Compensation & Benefits

• RLWS is a successful, energetic, customer-driven organization with great working conditions
• Competitive compensation package
• Medical, dental, vision, disability, life insurance and voluntary benefits
• 200 hours of Paid time off (PTO) and 10 paid holidays
• Generous retirement plan with company match
• Professional development opportunities

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.