Logistics Coordinator

Logistics Customer Service Rep

Base Salary with bonus potential.

Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.

Responsibilities:

• Drive daily and weekly load count, revenue and margin goals for a specific region.
• Develop current carrier base for consistent lane specific volumes.
• Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
• Work directly with sales and management to assist in developing pricing for larger customers.
• Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
• Act as a mentor for new employees and assist in training as needed.
• Identify new traffic lanes for potential growth.
• Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
• Meet departmental and personal profit margin goals.
• Travel up to 10% of scheduled time throughout the year.
• Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
• Other duties as assigned by authorized personnel.

Abilities/ Skills Required: Excellent verbal and written communications skills. Strong organizational ability, detail oriented, ability to handle a fast pace work environment. Ability to solve problems efficiently and remain calm under pressure. Self motivated, with negotiation skills. Computer experience necessary: Windows and Excel or similar programs.

Physical Requirements: Ability to sit for extended periods of time. Manual dexterity for data entry, stooping, bending for filing, good listening and speaking ability.

Education / Training Required: College degree preferred along with previous experience in sales/ marketing. Previous experience in trucking industry a plus.